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The restaurant employee register customers orders with the same loyalty ID, when the customer doesn’t inform or require that a certain order is associated to their account.
In these cases, the management team might find a suspicious behavior when there are too many transactions associated to a specific loyalty ID in the POS system.
In order to find out the ID associated to the Loyalty ID, the admin tool must be used and the only common identifier is the Loyalty ID. Searching by Loyalty ID allows the identification of the fraudulent employee.
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