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OTHER APPS:
WL
Kiosk
POS
Call center
Braze
When the customer/ agent tries to sign in /sign up to this account to place a new order, a message should be shown to let them know that the account exists but it’s blocked. This message should be visible to all types of logins (inclusive through social networks)
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When the account is blocked, all active sessions for this account should be logged out.
If the account is blocked, the customer shouldn’t receive any marketing campaigns.
AMPLITUDE:
The customer account blocking information should be tracked.
There should be a tracking applied to the blocking message, so we can register that the customer actually got the blocking message notification.
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