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Table of contents

Table of Contents

Definition

Status

Status
colourBlue
titleIN DESIGN

RBIberia Owner

Paula Winter

RBI Owner

Raphael Ferreira Gomes Ruani, Andrea Magdalena Dlugolecka

Linked issue

Jira Legacy
serverSystem Jira
serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyIREQ-1558

Jira Legacy
serverSystem Jira
serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyTRX-1805

Epic Link

Jira Legacy
serverSystem Jira
serverId255417eb-03fa-3e2f-a6ba-05d325fec50d
keyIBFEC-1808

Other links

https://diariodarepublica.pt/dr/lexionario/termo/tributacao-sacos-plastico-leves

❓ Open questions

  • Is there any chance that this feature could be adopted in other markets beside BK PT?

  • Do we need to implement this BAG FEE for Call Center?

    • Probably yes, but I suggest to create another epic for this.

Requirements

Problem statement

We identified a gap in BK PT migration. In Portugal it is mandatory to charge a paper bag fee on each order placed and this is not happening for orders placed from the new platform

Acceptance criteria

This fee must be applied to the cart order total in every service mode that needs a bag or place a takeaway order.

...

All tools where we see the order details must show the paper bag fee added. POS, DMP, Admin app, Admin tools and Whitelabel.

Success metrics

All restaurant orders must include BAG_FEE and propagate it to POS.

All delivery orders must include BAG_FEE and propagate it to POS and Delivery Platform.

Assumptions

This should be applied by brand and service mode, but only for modes where the meal will be consumed out of restaurant.

...

  • Delivery

  • Click and collect (pick up),

  • Drive-thru

  • Curbside

Solution

Automatically add the paper bag fee to the customer's order, making it clear that the additional cost is being applied.

Scenarios

Scenario 1: Restaurant order with bag fee

Steps

Expected results

Place an order using a service mode affected, like a pickup

BAG_FEE is included in the checkout page calculation, placed order receipt and recent order receipt

Scenario 2: Delivery order with bag fee

Steps

Expected results

Place an order using a DELIVERY service mode

BAG_FEE is included in the checkout page calculation, placed order receipt and recent order receipt.

BAG_FEE is read in POS ( getOrder partners api)

BAG_FEE is sent in Delivery (create delivery partners api)

Scenario 3: Restaurant order without bag fee

Steps

Expected results

Place an order using a service mode dine in or another unaffected mode

BAG_FEE will not appear

Design

It’s a open item, waiting for Barbara design.

Development

WL

WL reads delivery fees from Launchdarkly tiered-delivery-fees. This could be used for delivery, but we would still miss for restaurant service modes and semantically, it would not fit well. Some alternatives:

  • Sanity

    • New feature configuration for BAG_FEE, to match service mode, country and brand. With the value of the fee.

    • Allows Fz to change dinamically

    • More efforts to develop compared to LD

Loyalty/CMS

...

We will add this new fee on the sanity panel, to be possible select by brand and country the fee for the loyalty points calculus. Should follow the same approach for the sanity found here.

Partners-API

POS: Read the BAG_FEE in the getOrder API

Delivery: Send BAG_FEE to Delivery Platform in create delivery

DMP

Show BAG_FEE in the recept and tablet expeditor screens

Release

Q2 2024