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After analyzing the current flow (between the Payment and Purchase steps) and sync the findings in the Checkout discovered by the Fulfillment Team (details here), our initial hypothesis of which could cause this rate were:  

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However, this name may not match with the name on the Card and the user may not notice the mistake, so when they finish filling in the form, the error message is displayed to inform the user about the mismatch.  

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❔ Expected Outcome

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