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Restaurants need to activate/deactivate the payment methods to adjust to different business scenarios. Usually restaurants request to deactivate the offline payment methods (cash, voucher and dataphoneterminal at home).
These are the most common use cases:
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Moreover, having the flexibility to configure the offline payment methods will allow the FZ to start using more payment methods.
Example: Dataphone Terminal at home payment method is available in BK PT, but it’s disabled. As the team can’t configure the payment methods per restaurant, they preferred to disable the payment method for all restaurans to avoid issues in places where it can’t be used.
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Offline payment methods = cash, voucher and dataphoneterminal at home.
Cash is the most relevant payment method, compared to the other offline payment methods.
For example, in BK ES they have never disabled vouchers. Although this may cause problems, it’s a corner case, as very few customers use this payment method.
Stakeholders that shared these requirements (all from operations teams):
BK PT: José Gomes and Diamantino Carvalho
BK ES: Jose Angel Lezama Mendoza
PLK ES: Iñigo Pellejero Rovira
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