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If the user presses the Continue button to place the same order again, the page informs the user that they have already placed the order (duplication) when it has not.
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Goal
The goal is to block the user's ability to close the page while the transaction is being processed.
By blocking the ability to close the page during payment processing, it is expected that there will be a significant reduction in the volume of errors and , consequently, a decrease in Customer Support incidents.errors that can lead to high levels of frustration
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This feature has a flag called Enable Processing Payment Splash Screen which should be enabled to be used. Key of feature: enable-processing-payment-splash-screen PSP’s can enable this feature with this flag: Paycomet, Paymark, Adyen To enable, this flag please contact your CSM. PSP’s enabled all the time (There isn’t flag): Cybersource, Checkoutdotcom For others PSP’s there isn’t this feature. |
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