Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The online ordering flow of offers happen when guests order an offer in the app or website. Guests can either order ahead to pickup the offer in the restaurant or order in the restaurant with app or web. The offer(s) can be ordered in a pickup order, delivery order, drive-thru order, dine in order, curbside pickup, or table service order depending on the service modes available in each market.

...

This document covers specifically a drive-thru online order.

Flow details

Steps

Examples

  • Guest downloads the app or access it in the web

  • Guest created an account (in markets that have guest checkout available this step can be skipped)

  • Guest chooses the restaurant they would like to order

  • Guest chooses offer(s)

  • Guest checks out and pays for

...

  • drive-thru online order

...

Guest places drive thru order in advance in the app

...

  • After placing the order in the app, guest picks up the order at the drive thru lane

image-20240805-094209.pngImage Modified