Page Comparison

Make an item available for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the menu section of the item.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item appears in App Menu section with correct price.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make an item unavailable for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the menu section of the item.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item disappears from App Menu section.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a combo available for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the menu section of the combo.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Combo appears in App Menu section with correct price.

• Consider a cache of up to 1 minute for updates to reflect in FE.

• Combos availability is not only affected by the Combo PLU, as other menu structures are required. Read about it here.

Make a combo unavailable for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the menu section of the combo.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Combo disappears from App Menu section.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a modifier multiplier available for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the item containing the modifier multiplier.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Modifier Multiplier appears in App Menu section with correct price.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a modifier multiplier unavailable for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the item containing the modifier multiplier.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Modifier Multiplier disappears from App Menu section.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a Systemwide Offer available for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the offers page.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Offer appears in App Offers page and is available for Mobile redemption with correct price.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a Systemwide Offer unavailable for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the offers page.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Offer button for Mobile redemption is grayed out.

• Consider a cache of up to 1 minute for updates to reflect in FE.

Make a

premium comboslot item available as part of a combo:

→ Make

theIs Premium Item flag enabled (TRUE) in the CMS Sanity for a given comboslot option:

Image Added

→ Tweak the Launch Darkly flag https://

app.

launchdarkly.

com/

intl-platform/staging-plk/features/enable-premium-combo-slots/targeting to serve Composite PLU for the given PosVendor.

→ Make a request to

Partners-API updateMenuPlus endpoint to define price (if it was 0 previously), and availability : true.

• The PLU for the premium comboslot option should follow the pattern comboPlu-itemPlu. (E.g. for the whopper meal medium (PLU=123) to have onion rings (PLU=456) as a premium comboslot option, the price would have to be posted using the plu 123-456.

→ Make a request to the GET Store Menu PLUs endpoint to validate the same PLUs are returned with the same availability values in the API response

→ Confirm that the premium comboslot appear on the product detail page of products for which it has been configured, and the price reflects as well.

• Consider a cache of up to 1 minute for updates to reflect in whitelabel.

Further context about configuration: Combo Slot

Detailed scenarious are described below:

Image Added

Make a premium comboslot item unavailable:

→ Same as ‘Making an item unavailable’.

Make a reward available:

→ Make a request with availability :

true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint

• Make sure the reward incentive has been correctly defined on Sanity. The incentive is the item or combo that you can apply the reward to. This is the ‘normal’/'regular' item or combo document, not a separate one created like we do for offers. For further context about the configuration: Loyalty Rewards

→ Make a request to the GET Store Menu PLUs endpoint to validate the same PLUs are returned with the

availability

values in the API response

→ Confirm that the systemwide

offers appear on the

whitelabel application.

• Consider a cache of up to 1 minute for updates to reflect in whitelabel.

Note that there may be additional rulesets (e.g. only for certain time-between, payment method, etc.) defined for rewards: Mechanics

Make a reward unavailable:

→ Make a request with availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint

→ Make a request to the GET Store Menu PLUs endpoint to validate the same PLUs are returned with the same availability value in the API response

→ Confirm that the reward(s) no longer appear on the Whitelabel App

• Consider a cache of up to 1 minute for updates to reflect in whitelabel.

For further context about configuration: Loyalty Rewards

Place a Dine In order

As per above.

Partner collects the order number (number) from the GET Order endpoint and injects in the POS.

Order is injected in the POS.

Receipt printed with Order Number from

Place a Cash or any other Unpaid in-restaurant order

As per above.

Partner collects the payment method from the GET Order endpoint (CASH or UNPAID) and injects in the appropriate POS field.

Typically, POS systems define Tender IDs for this purpose.

→ Order is injected in the POS.

→ Order is not injected in KDS (Kitchen Display System), i.e. it is not sent to the kitchen.

→ Order is injected in KDS after user performs the payment.

Place an online payment (paid) in-restaurant order

As per above.

Partner collects the payment method from the GET Order endpoint and injects in the appropriate POS field.

Typically, POS systems define Tender IDs for this purpose.

Any payment method besides CASH and UNPAID falls under this category.

→ Order is injected in the POS and in KDS.

Place a Dine In order

As per above.

Partner collects the service mode (serviceMode) from the GET Order endpoint (EAT_IN) and injects in the POS.

→ Order is injected in the POS.

→ KDS identifies the service mode.

→ DSS ticket printed according to the service mode.

Place a Table Service order

As per above.

Partner collects the service mode (serviceMode) from the GET Order endpoint (TABLE_SERVICE) and injects in the POS.

→ Order is injected in the POS with reference to the table number.

→ KDS identifies the service mode.

→ KDS identifies the table number.

→ DSS ticket printed according to the service mode.

→ DSS ticket printed with the table number.

→ Receipt printed with the table number.

Order Injection: In Store

• Service Modes (if applicable)

Pickup Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

Eat in Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Eat in order”

Table Service Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Table service”

→ The order should include the table number provided by the customer in Cart page

Curbside Pickup Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Curbside”

→ The order should include the car plate provided by the customer in Cart page

Order Injection: Delivery orders

Delivery

→ Delivery Order successfully sent and placed in Partner’s POS.

→ The delivery fee should be included in the order information.

Delivery cancelation

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If a delivery cancellation is requested:

• The order should be canceled in the POS.

Delivery rejection

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If the delivery partner rejects the order:

• The order should be canceled in the POS.

Order Injection: Cart

→ Place Order in Whitelabel App

Order’s cart contains an Item → Order successfully sent and placed in Partner’s POS.

Order’s cart contains a Combo → Order successfully sent and placed in Partner’s POS.

Order’s cart contains an item, with a Modifier Multiplier without (0)

→ Order payload contains Modifier Multiplied PLU

→ Order successfully sent and placed in Partner’s POS, describing the without modifier.

Modifier Multiplier

Order’s cart contains an item, with Modifier Multiplier with (1)

→ Order payload contains Modifier Multiplied PLU

→ Order successfully sent and placed in Partner’s POS, describing the “with” modifier.

Order’s cart contains an item, with Modifier Multiplier extra (2)

→ Order payload contains Modifier Multiplied PLU

→ Order successfully sent and placed in Partner’s POS, describing the “extra(2)” modifier.

Order’s cart contains a combo, with an item that has a Modifier Multiplier without (0)

→ Order payload contains Modifier Multiplied PLU, inside the item, inside the combo.

→ Partner Integration successfully handles a 3 level nested structure in the cart.

→ Order successfully sent and placed in Partner’s POS, describing the without modifier.

Modifier Multiplier

Order’s cart contains a Combo with Premium Items

→ Order payload contains a Combo, with it’s children priced at 0, and premium items priced normally.

→ Order successfully sent and placed in Partner’s POS, priced at combo + premium item cost.

Order’s cart contains a System Wide Offer (Item)

→ Offer contains an item

→ Order successfully sent and placed in Partner’s POS, offer is applied successfully. (Burillo, Alejandro)

• The offer is added into cart with correct price

Order’s cart contains a System Wide Offer (Combo)

→ Offer contains a Combo

→ Order successfully sent and placed in Partner’s POS, offer is applied successfully.

• The Offer is added into cart with correct price

Order’s cart contains a Config Offer (Item)

→ Offer contains an item

→ Order successfully sent and placed in Partner’s POS, offer is applied successfully.

• The Offer is added into cart with correct price

Order’s cart contains a Config Offer (Combo)

→ Offer contains a Combo

→ Order successfully sent and placed in Partner’s POS, offer is applied successfully.

• The Offer is added into cart with correct price

Order’s cart contains a Config Offer (Percentage Discount)

→ Offer contains a Order level percentage discount(e.g. 10% discount)

→ Order successfully sent and placed in Partner’s POS, offer is applied successfully.

• The price of the Order is 90% of the original price

Order’s cart contains a Loyalty Reward (Item)

→ User with enough loyalty points, selects loyalty reward in loyalty page on Whitelabel App.

→ Order is placed in Whitelabel App, with a cart containing a Loyalty rewards item.

→ Order successfully sent and placed in Partner’s POS.

→ Loyalty reward Item is applied successfully.

Order’s cart contains a Loyalty Reward (Combo)

→ Reward contains a Combo

→ Order successfully sent and placed in Partner’s POS.

→ Loyalty reward Combo is applied successfully.

Example calls:
Identify: During the order placement - We send the offers/rewards so the POS may apply them.
Endpoint: [stage]-[brand]-loyalty-middleware.rbictg.com/loyalty/identify

{
    "identifier": "number",
    "posVendor": {
        "posType": "pos",
        "storeId": "number",
        "terminal": "number",
        "operator": "number",
        "transactionId": "number"
    }
}

Validate: After totalization - We send a confirmation if everything is okay with the order and the guest's updated point balance if the order is payed (It is a dry run of the update)
Endpoint: [stage]-[brand]-loyalty-middleware.rbictg.com/loyalty/transaction/pos/[orderId]

{
    "serviceMode": "serviceMode",
    "channel": "channel",
    "loyaltyId": "LoyaltyId",
    "transactionId": "transactionId",
    "status": "PENDING",
...
    "created": "date",
    "transactionDetails": {
        "payments": [...],
        "posVendor": {...},
        "appliedDiscounts": [
        {
            "details": {
                "displayName": "displayName",
                "type": "REWARD"
            },
            "productId": "number",
            "referenceId": "referenceId"
        }
    ]
 
    }
}

Update: After Payment - We confirm the transaction and update the guest's point balance. We also send loyalty receipt information

{
    "loyaltyId": "loyaltyId",
    "transactionId": "transactionId",
    "channel": "RESTAURANT",
    "serviceMode": "TAKEOUT",
    "status": "PENDING",
    "created": "date",
    "transactionDetails": {
        ...
        "posVendor": {
          "posType": "pos",
 ...
       "storeId": "number" },
        "terminalorder": [
"number",         "operator   {
                "referenceId": "numberreferenceId",
                "transactionIdname": "numbername",
    }
}

{            "productId": "productId",
                "serviceModeincentiveId": "serviceModeincentiveId",
    "channel": "channel",     "loyaltyId": "LoyaltyId",     "transactionIdloyaltyEngineId": "transactionIdloyaltyEngineId",
      "status": "PENDING",
...
    "created": "date",
    "transactionDetails": {
        "payments": [...],
        "posVendor": {...},
        "appliedDiscounts": [
        {
            "details": {
                "displayName": "displayName",
                "type": "REWARD"
            },
            "productId": "number",
            "referenceId": "referenceId"
        }
    ]
 
    }
}

{
    "loyaltyId": "loyaltyId",
    "transactionId": "transactionId",
    "channel": "RESTAURANT",
    "serviceMode": "TAKEOUT",
    "status": "PENDING",
    "created": "date",
    "transactionDetails": {
        ...
        "posVendor": {
            ...
        },
        "order": [
            {
                "referenceId": "referenceId",
                "name": "name",
                "productId": "productId",
                "incentiveId": "incentiveId",
                "loyaltyEngineId": "loyaltyEngineId",
                "quantity": number,
                "price": price,
                "productType": "reward"
            }
        ]
    }
}

Order’s cart contains a Loyalty Reward (Percentage Discount)

→ Reward contains a Order level percentage discount(e.g. 10% discount)

→ Reward successfully sent and placed in Partner’s POS, offer is applied successfully.

• The price of the Order is 90% of the original price

Order discounts -

Order Injection: In Store
- Service Modes (if applicable)

Pickup Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

Eat in Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Eat in order”

Table Service Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Table service”

→ The order should include the table number provided by the customer in Cart page

Curbside Pickup Order

→ Pickup Order successfully sent and placed in Partner’s POS.

→ Order shows in the POS as already paid

→ Order shows in the POS with RBI’s order number

→ (If Time Slots flows is activated in the Front-End) Order is kept in the POS and only fired to the kitchen after the amount of seconds sent in the fireOrderInSeconds attribute

→ POS prints the receipt with order number

→ Order shows in the KDS with RBI’s order number

→ Order shows in the ORB with RBI’s order number

→ The order should include an additional information “Curbside”

→ The order should include the car plate provided by the customer in Cart page

Order Injection: Delivery orders (if applicable)

Delivery

→ Delivery Order successfully sent and placed in Partner’s POS.

→ The delivery fee should be included in the order information.

Delivery cancelation

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If a delivery cancellation is requested:

• The order should be canceled in the POS.

Delivery rejection

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If the delivery partner rejects the order:

         "quantity": number,
                "price": price,
                "productType": "reward"
            }
        ]
    }
}

Order’s cart contains a Loyalty Reward (Percentage Discount)

→ Reward contains a Order level percentage discount(e.g. 10% discount)

→ Reward successfully sent and placed in Partner’s POS, offer is applied successfully.

• The price of the Order is 90% of the original price

Order discounts -

Order Injection: Time to Kitchen

When an explicit fire order (send to kitchen) event is expected:

1. Place Order in Whitelabel App

→ Order should be triggered to POS with fireOrderInSeconds=null

2. On confirmation page click I'm Here button

→ POS receives webhook “Fire Order” (ref: https://eu-bk-partners.rbictg.com/docs/market/#tag/OrderWebhook/operation/webhookOrdersFire )

→ KDS receives the order

When orders are expected to reach the kitchen immediately:

Select Slot Now on checkout page (/cart) and finish process of placing order.

→ Order should be injected to POS with fireOrderInSeconds=0

→ The order should be fired immediately to the Kitchen.

→ KDS receives the order

When pre-ordering is expected, orders to reach the kitchen after a determined delay:

Select Future Slot of pickup on checkout page (/cart) and finish process of placing order.

→ Order should be injected to POS with fireOrderInSeconds={delay} . delay being equal in seconds from now to selected time on the checkout page.

→ After delay seconds have passed, order should be sent to the kitchen, and be displayed in KDS.

Order Events

Test cases for all order events and its flow to mParticle → Braze, etc. Need to create tests for each event.

Order Cancellation

After execution call to Partners API with the CANCELED Order Event

→ Check whether the status has been changed to cancel

→ Check whether the automatic refund has been processed (if applicable)

→ Check whether the cancellation email was triggered

→ Check whether delivery has been cancelled (if applicable)

Payment

→ Ensure payments are successfully processed using each payment method

Order cancelation

→ When the order is canceled in the POS the payment should be refunded.