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Overview

This page documents the expected user experience when RBI guests are placing orders using the POS. Part of Loyalty API - In-Store Loyalty & Offers Customer Journey

  • The purpose of these documents is to provide clear explanations of the functional loyalty processes.

  • The screenshots and UI elements are for illustrative purposes only and should not be considered as recommendations.

Tip

Best Practices:

  • Prompt the cashier before beginning an order, if the order will be a loyalty order

  • Only show rewards at the POS, when a customer has logged in with their loyalty account

  • Allow a customer to add his loyalty code all throughout the customer journey

Contents

POS - Redeem Offers

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