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| | Pros | Cons |
|---|
| 1 | Replace SIDES with Deliverect | Deliverect is RBI’s recommended middleware partner. Deliverect is already integrated with RBI’s Partner API, removing custom SIDES integration. Deliverect could develop Toshiba integration.
| |
| 2 | Build integration with Smoothr | Enables POS order injection, removing manual entry via tablet. Integration would flow via Partner API, removing custom SIDES integration.
| Requires Partner API to be updated to support multiple POS.Item addressed in Q3 Planning. Requires Smoothr to integrate with our Partner API. Requires driver management platform to integrate with our Partner API as a fulfillment provide.
|
| 3 | Leverage Khumbu as middleware | | No POS order injection. Cost (TBD)
|
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1. Stores with Oracle POS
1.1 Use Khumbu integration (in progress - Loyalty and
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Pick Up)
RBI already has an integration with Oracle POS (Transactions Services v2) via the Khumbu middleware, leveraging our Partner API. This integration covers Click & Collect.
Project Plan: #2 Enable Click & Collect for Oracle POS
Pilot Store ready End of July.
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Pros | Cons |
|---|
The Khumbu <> Oracle integration is used in other markets (live in PLK PL, planned for BK UK, PLK CZ, BK PL, BK CZ, BK RO, BK AT). | Unclear how delivery fulfillment management will be handled – likely to move to Deliverect. |
1.2 Pick Up UX options
https://rbioffice.sharepoint.com/:p:/r/teams/intl-digital-tech/_layouts/15/Doc.aspx?sourcedoc=%7B7F0FA13B-D254-45AF-AE2F-B29DDF492ADC%7D&file=BK%20DE%20-%20Pick%20Up%20Flow.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1
2. Stores with Toshiba POS
2.1 Replace SIDES with Deliverect
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Market Landscape
Strategy 12 months
📎 Pick Up UX options
https://rbioffice.sharepoint.com/:p:/r/teams/intl-digital-tech/_layouts/15/Doc.aspx?sourcedoc=%7B7F0FA13B-D254-45AF-AE2F-B29DDF492ADC%7D&file=BK%20DE%20-%20Pick%20Up%20Flow.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1