...
After select the user using the right search bar, click on the Offer section on the left menu.
...
To assign an offer, click on “Assign Offers” button. You will receive a popup window. From there, select:
...
Here you will be able to see a history of loyalty offers for the user. On the left side it is possible to filter the results using different search fields. On the right side the screen display the search result of all offers.
An ‘Assigned Offer’ is an offer that has previously been assigned to the user. A ‘Redeemed Offer' is where you will see the support offers that the user has previously redeemed.
...