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BK DE is in the process of enabling loyalty on ✅
More details on the loyalty deployment here: [Archived] BK DE Loyalty Enablement
In terms of mobile ordering in the tech platform:
Delivery is available for a subset of stores (~150 BK DE Master Franchisee stores).
Click & collect, Dine In, Drive Thru and Table Service are not available.
To enable delivery, RBI built an integration into “SIDES” (previously known as “Simply Delivery”).
When a guest places a delivery order:
RBI sends the delivery order to a SIDES tablet.
SIDES tablet is next to a delivery dedicated POS, located in the restaurant’s kitchen.
Team member manually keys in the order into the POS.
More details on SIDES integration flow here: /wiki/spaces/CA/pages/3402695725.
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