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The Security card gives the franchisee the option to block customers engaged in fraudulent behavior.

Blocked customers:

  • Are logged out of any existing whitelabel session on the app and web and won’t be able to log in again until unblocked. This prevents them from placing new orders and editing profile information.

  • Prevented from deleting their account to impede the customer from creating a new account with the same email .- for markets which is not running under Forter/

  • Removed from any marketing campaign communication via email and push notification until unblocked.

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