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RBI’s Orders API is designed to allow guests to place orders using RBI mobile apps. Guests select the items they want to order via the appuse the RBI app to select a restaurant, add items to cart and pay for the order, and the RBI platform communicates with the restaurant’s POS system to calculate the basket price and place the order.This document explains how the integration works between RBI systems, the POS and optional payload translation services.throughout the journey.

The high-level guest actions are mapped in the table below:

Guest Action

POS Action

Document

Guest select restaurants

  • Share store availability.

[Link to Restaurants]

Guest navigates through menu

  • Provide updated pricing & availability per store.

link to menu management

Guest goes to checkout

  • Calculate order price.

link to checkout

Guest pays for the order

  • By default, no action needed.

[link to payments]

Order is placed

  • Commit order to the POS.

  • Provide order statuses.

[ink to checkout]

Guest / Driver collects the order

  • Fire the order to the kitchen.

[link to checkout]

Expand
titlePrevious content

Calculate basket price

Direct integration

When a guest loads the checkout page, the RBI mobile app communicates with the RBI platform to request the basket price by indicating the full basket contents. In turn, the RBI platform sends the full basket contents to the POS using the Price Order Webhook.

The POS must have previously developed the ability to accept calls from the Price Order Webhook, and respond with a call to the Price Webhook Callback (using the callbackUrl parameter sent with the original request).

Zenuml sequence macro lite
uuid39f104e4-5aa1-4c62-96a6-8af7c9c4a833
customContentId4718723073
updatedAt2024-05-15T12:44:12Z
With a translation service
Calls to the Price Order Webhook send the full basket contents under the cart request parameter. This parameter has a standard format, which must be translated to the format that each POS expects to receive. Typically this is accomplished with a service such as Khumbu. In case a translation service is used, communication between systems happens as follows:
 Zenuml sequence macro lite
uuid39f104e4-5aa1-4c62-96a6-8af7c9c4a833
customContentId4718723079
updatedAt2024-05-15T12:44:59Z
Place order
 Note
Work in progress