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Delivery: Non-Authenticated (As a Guest)
Table-service
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Service
Guests order directly from their
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table by scanning a QR code and
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providing their table number
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. A team member
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delivers the food
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, eliminating the need for guests to visit the counter.
Drive-Thru
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Customers place orders via an outdoor menu
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and speaker
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, pay at the window, and collect their food without leaving their vehicle.
Pick-up - (Click & Collect
What It Is: Ordering food online to be taken out of the restaurant and consumed elsewhere.
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)
Customers order online and pick up their food at a specified time, taking it with them to enjoy elsewhere, like at home or work.
Curbside Pickup
What It Is: A variation of mobile ordering where customers have their food delivered directly to their vehicle in a designated parking spot.
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After ordering through the app, customers park in a designated
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spot, check in
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via the app, and an employee brings the food
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to their car,
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Separately, guests can also order for Delivery.
Delivery
What It Is: A service where food is delivered directly to the customer’s location, such as their home or office.
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offering a contactless experience.
Delivery
Customers place orders through the Burger King app
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or
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third-party
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services, and the food is delivered directly to their location, making it ideal for at-home dining.
Delivery: Non-Authenticated (As a Guest)
Why online ordering?
The growth of online ordering presents a significant business opportunity in the Quick Service Restaurant (QSR) industry, driven by changing consumer preferences and technological advancements. As more customers seek convenience and speed, online ordering has become a critical component of the QSR business model.
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