Page Comparison

Pricing Order

Authenticated user selects ordering for the corresponding store, adds items to cart and navigates to the checkout.

All Cart Structures must be tested:

• Item

• Item with modifiers

• Combo

• Combo with items with modifiers

• Systemwide Offer Item

• Systemwide Offer Combo

• Systemwide Offer Combo with modifiers

• Reward Item

• Reward Combo

• Reward Combo with modifiers

• Promo Codes - Amount Discount

• Promo Codes - Percentage Discount

Partner is subscribed to the Price Order webhook. The payload of the webhook includes the order contents for the selected store id and service mode.

Partner must return the price and availability for each item in the order, the total price and any errors using the Price Webhook Callback endpoint.

Error Handling to follow the message and code standards:

• Message: include a clear error message, mentioning the PLUs responsible for the failure and the designated store. Do not include unhelpful information like Error occurred while processing request

• Code Enum: "MENU" "STORE" "TIMEOUT" "UNKNOWN"

→ /cart page loads total price of the user cart, corresponding to the sum of all products within.

→ Loading time does not exceed 3 seconds for p99.

→ Tax, Subtotal, and Total are visible at checkout (as applicable according to local regulation).

→ [OPTIONAL] Fees, such as “Bag Fee”, are visible in the /cart page, separately from total cart amount.

Commit Order

Authenticated user selects ordering for the corresponding store, builds a cart, navigates to the checkout and places (pays for) an order.

All Cart Structures must be tested in this category:

• Item

• Item w/ modifiers

• Combo

• Combo with items w/ modifiers

• Systemwide Offer Item

• Systemwide Offer Combo

• Systemwide Offer Combo w/ modifiers

• Promo Codes - Amount Discount

• Promo Codes - Percentage Discount

• Reward Item

• Reward Combo

• Reward Combo with modifier

Partner is subscribed to the Commit Order webhook. The payload of the webhook includes the order id, total order price and customer details.

The POS must respond to the webhook request by using the Commit Webhook callback endpoint.

Error Handling to follow the message and code standards:

• Message: include a clear error message, mentioning the PLUs responsible for the failure and the designated store. Do not include unhelpful information like Error occurred while processing request

• Code Enum: "MENU" "STORE" "TIMEOUT" "UNKNOWN"

→ Order is injected in the POS.

Cancel Order

→ Check whether the status has been changed to cancel

→ Check whether the automatic refund has been processed (if applicable)

→ Check whether the cancellation email was triggered

→ Check whether delivery has been cancelled (if applicable)

→ When the order is canceled in the POS the payment should be refunded.

Place a Delivery order

Authenticated user inputs address within delivery area on restaurant search in App, builds a cart and navigates to checkout.

Authenticated user clicks on “Continue” on the checkout page, and confirms selecting any payment method by clicking “Place Secure Order”.

Partner collects the service mode (serviceMode) from the GET Order endpoint (DELIVERY) and injects in the POS.

• fireOrderInSeconds: null indicates the order should not be fired to the kitchen, and instead be injected to the POS in suspended mode.

Partner collects the order number (number) from the GET Order endpoint and injects in the POS.

→ Order is injected in the POS.

→ Order does not appear in the KDS (not fired into the kitchen).

Fire a Delivery order into the kitchen

Delivery vendor request to move the order to kitchen

• Based on driver’s geolocation OR driver’s ETA to the restaurant.

Partner is subscribed to the ORDER_FIRE webhook, which triggers a request to fire an order into the kitchen.

Partner fires the order through a POST call to the Fire Order endpoint.

• Firing is expected to happen when the driver is at a distance / time from the restaurant equal or lower to the preparation time (prep time). The POS vendor is not required to compute any logic, as RBI is responsible for informing the POS vendor when to fire orders.

→ Order appears in the KDS (is fired into the kitchen).

→ KDS identifies the service mode.

→ DSS ticket printed according to the service mode.

→ Receipt printed with Order Number from RBI.

• RBI’s order number is expected to substitute the POS order number.

• RBI’s order number is configurable, allowing numerical interval restriction and / or utilization of an alphanumerical prefix.

Cancel a Delivery order

Delivery cancelation

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If a delivery cancellation is requested:

• The order should be canceled in the POS.