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Action

Tests

Vendor Action

Expected Result

Make an item available for a certain store

User selects ordering for the corresponding store and navigates to the menu section of the item.

Make a request with price and availability : true for the respective PLU using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item appears in App Menu section with correct price.

Make an item unavailable for a certain store

User selects ordering for the corresponding store and navigates to the menu section of the item.

Make a request with price and availability : false for the respective PLU using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item disappears from App Menu section.

Make a combo available for a certain store

User selects ordering for the corresponding store and navigates to the menu section of the combo.

Make a request with price and availability : true for the respective PLU(s) using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Combo appears in App Menu section with correct price.

Note

Combos availability is not only affected by the Combo PLU, as other menu structures are required. Read about it here.

Combo’s availability depends on its children’s availability as well.

Make a combo unavailable for a certain store

User selects ordering for the corresponding store and navigates to the menu section of the combo.

Make a request with price and availability : false for the respective PLU(s) using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Combo disappears from App Menu section.

Make a modifier multiplier available for a certain store

User selects ordering for the corresponding store and navigates to the item containing the modifier multiplier.

Make a request with price and availability : true for the respective PLU using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Modifier Multiplier appears in App Menu section with correct price.

Make a modifier multiplier unavailable for a certain store

User selects ordering for the corresponding store and navigates to the item containing the modifier multiplier.

Make a request with price and availability : false for the respective PLU using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Modifier Multiplier disappears from App Menu section.

Make a Systemwide Offer available for a certain store

User selects ordering for the corresponding store and navigates to the offers page.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Offer appears in App Offers page and is available for Mobile redemption with correct price.

Note

Offers availability is not only affected by the offer PLU, as other menu structures are required. Read about it here.

Offer’s availability depends on their benefit’s item availability.

Make a Systemwide Offer unavailable for a certain store

User selects ordering for the corresponding store and navigates to the offers page.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Offer button for Mobile redemption is grayed out.

Make a premium item (within a comboslot) available as part of a combo

image-20240318-184606.png
Info

Only applicable if the POS supports premium comboslots, that is, combo sides which increase the total combo price

User selects ordering for the corresponding store and navigates to the combo containing the premium item.

  • Internal configurations should be applied to serve Composite PLU for the given POS Vendor / market.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

  • The PLU for the premium comboslot option should follow the pattern comboPlu-itemPlu. E.g. for the whopper meal medium (PLU=123) to have onion rings (PLU=456) as a premium comboslot option, the price would have to be posted using the plu 123-456.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item appears inside the Combo with the desired premium price.

Make a premium item (within a comboslot) unavailable as part of a combo

image-20240318-184606.png
Info

Only applicable if the POS supports premium comboslots, that is, combo sides which increase the total combo price

User selects ordering for the corresponding store and navigates to the combo containing the premium item.

  • Internal configurations should be applied to serve Composite PLU for the given POS Vendor / market.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

  • The PLU for the premium comboslot option should follow the pattern comboPlu-itemPlu. E.g. for the whopper meal medium (PLU=123) to have onion rings (PLU=456) as a premium comboslot option, the price would have to be posted using the plu 123-456.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Item disappears from the Combo.

Make a Reward available for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the rewards page.

User must have enough points to redeem applicable reward.

Make a request with price and availability : true for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Reward appears in App Rewards page and is available for Mobile redemption with correct price.

Note

Rewards availability is not only affected by the reward PLU, as other menu structures are required. Read about it here.

Reward’s availability depends on their benefit’s item availability.

Make a Reward unavailable for a certain store

Authenticated user selects ordering for the corresponding store and navigates to the rewards page.

User must have enough points to redeem applicable reward.

Make a request with price and availability : false for the respective PLU(s) to Partner’s API using the Update Store Menu PLUs endpoint.

→ Partners API GET Store Menu PLUs endpoint returns the PLUs with the corresponding price and availability.

→ Reward button for Mobile redemption is grayed out.

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Action

Tests

Vendor Action

Expected Result

Place a Delivery order

Authenticated user inputs address within delivery area on restaurant search in App, builds a cart and navigates to checkout.

Authenticated user clicks on “Continue” on the checkout page, and confirms selecting any payment method by clicking “Place Secure Order”.

Partner collects the service mode (serviceMode) from the GET Order endpoint (DELIVERY) and injects in the POS.

  • fireOrderInSeconds: null indicates the order should not be fired to the kitchen, and instead be injected to the POS in suspended mode.

Partner collects the order number (number) from the GET Order endpoint and injects in the POS.

→ Order is injected in the POS.

→ Order does not appear in the KDS (not fired into the kitchen).

Fire a Delivery order into the kitchen

Delivery vendor request to move the order to kitchen

  • Based on driver’s geolocation OR driver’s ETA to the restaurant.

Partner is subscribed to the ORDER_FIRE webhook, which triggers a request to fire an order into the kitchen.

Partner fires the order through a POST call to the Fire Order endpoint.

  • Firing is expected to happen when the driver is at a distance / time from the restaurant equal or lower to the preparation time (prep time). The POS vendor is not required to compute any logic, as RBI is responsible for informing the POS vendor when to fire orders.

→ Order appears in the KDS (is fired into the kitchen).

→ KDS identifies the service mode.

→ DSS ticket printed according to the service mode.

→ Receipt printed with Order Number from RBI.

  • RBI’s order number is expected to substitute the POS order number.

  • RBI’s order number is configurable, allowing numerical interval restriction and / or utilization of an alphanumerical prefix.

Note

Drivers rely exclusively on this number to identify the order they are supposed to pick up at the restaurant.

Cancel a Delivery order

Delivery cancelation

→ Delivery Order successfully sent and placed in Partner’s POS.

→ If a delivery cancellation is requested:

  • The order should be canceled in the POS.

Info

Payment Methods do not interfere with order firing for Delivery orders.

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