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Will Jones, Technical Solutions Program Director

Henrik Hessbo, Principal Solution Engineer

RBI

Adolfo Watanabe, Sr. Manager, Data Operations

Anton Benet, Director of Menu

Carlos Silva, Director of Loyalty

Jean Mara

Francisco Fernandes, Director, Platform Ecosystem

Jean Marrara, Director, Software Development

Semih Yildirim, Product Manager, Menu

Sergio Garcia, Ops Transformation Manager (Int’l)

Valentina Lopes da Costa, Product Manager Loyalty

Time

9:00 - 10:00

Menu P&A - DMTE Current

  • Items (Ala Carte)

  • Modifiers (Condiments)

  • Combos (Combo Meals)

  • Comboslots (Combo Meal Groups)

10:15 - 11:30

Oracle payloads for Transaction Services Gen 2

  • Menu - Payload format

    • Items (Ala Carte)

    • Combos (Combo Meal and Combo Meal Groups)

    • Condiments

      • Add, No, Extra

    • Service Modes & Channels

    • Menu Levels & Price Levels

    • Discounts

    • Tender

      • Service vs Payment

    • Service Charges

11:30 - 13:30

BREAK

13:30 - 15:00

Oracle payloads for Transaction Services Gen 2

  • Offers & Rewards - Payload Format

    • Rewards with an item

    • Rewards/Offers with a combo

    • Rewards/Offers with a cart discount

    • Rewards/Offers with a product discount

  • Pay@Counter

    • With Loyalty

15:00 - 15:30

EMEA Lab

15:30 - 16:00

Teo will speak about goals for the next 2 days

16:00 - 17:30

Loyalty

  • Questions

    • Can we support adding rewards directly from the POS screen after guests have identified themselves? How can we mitigate fraud risks?

    • Are you including Loyalty IDs in the T-Log, so our analytics teams can identify the users behind each transaction?

Loyalty - DMTE Current

  • Rewards

    • Rewards with an item

    • Rewards with a combo

    • Rewards with a cart discount

    • Rewards with a product discount

  • Offers/Personalized Offers

    • Offers with an item

    • Offers with a combo

    • Offers with a cart discount

    • Offers with a product discount

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