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Paycomet | Key | Class Error | Description | Modal Title | Modal Message | Modal CTA | Screen |
|---|---|---|---|---|---|---|---|
100 |
| ExpiredCardError | Expired Card - | “Expired Card” | “Your card has expired. Please change your payment method in order to complete the transaction.” | “Change Payment Method” |
|
105 |
| NoFundsCardError | Insufficient Credit to make charge - Represents an error when the card does not have enough funds in order to perform the payment | “Payment Failed” | “Your payment couldn't be processed due to an issue with your payment method. Please review your payment method or choose a different one to complete your purchase.” | “Change Payment Method” |
|
127 |
| DataExternalValidationError | Invalid Parameter - Represents an error when there is an invalid parameter | “Payment Failed" | “Something went wrong with this payment. Please try again later." | "Go Back and Try Again Later” |
|
137 |
| DeclinedCardError | Invalid Card - Represents an error when the card declined for various reasons | “Payment Declined” | “You card was declined by the issuer. Please, change your payment method and try again.” | “Change Payment Method” |
|
141 |
| InvalidAmountError | Zero or Invalid Quantity - Represents an error when the amount is zero or not valid | “Payment Failed” | “Something went wrong with this payment. Please try again.” | “Go Back and Try Again” |
|
143 |
| AuthenticationError | Authentication error - Represents errors related to security and authentication within the payment system. | “Authentication Failed” | “Your payment was declined due to security reasons. Please go back and try again.” | “Go Back and Try Again” |
|
195 |
| ScaAuthenticationError | Requires SCA Authentication - Represents an error a Strong Customer Authentication error. SCA (Strong Customer Authentication) is a requirement of the European directive PSD2 (Revised Payment Services Directive) aimed at enhancing the security of online financial transactions | “Payment Declined" | “Your payment has been declined. A multi-factor authentication is required by the issuer of your payment method in order to proceed.” | “Go Back” |
|
500 |
| ExternalError2 | Unexpected Error - General, unspecified payment error. | “Payment Failed” | “Something went wrong with this payment. Please try again later.” | “Go Back and Try Again Later” |
|
506 |
| ConfirmationDataNotValidError | Invalid Confirmation Data - Represents an error when confirmation data is not valid | “Invalid Confirmation Data” | “It seems the system could not validate the data entered. Please go back and try again.” | “Go Back and Try Again” |
|
510 |
| RefundNotPossibleError | Return is not possible - Represents an error when the refund is not possible | “Refund is not P ossible” | “Something went wrong with this payment. Please try again.” | “Go Back and Try Again” |
|
513, 514, 515, 516, 517, 518, 519, 520, 521, 522, 523, 524, 525, 526, 535, 549 and 549 |
| ExternalError2 | General, unspecified payment error. | “Payment Failed” | “Something went wrong with this payment. Please try again later.” | “Go Back and Try Again Later” |  |
555 |
| CouldNotFindPreviousOperationError | Represents an error when could not find the previous operation | “Payment Failed” | “Something went wrong with this payment. Please go back and try again.” | “Go Back and Try Again” |  |
569 |
| OperationDeniedError | Operation Rejected (Denied by the issuer) - Represents an error when the operation cannot be performed | “Payment Declined” | “Your payment was declined by your card issuer. Please select another payment method in order to proceed.” | "Change Payment Method” |
|
1019 |
| TimeOutConnectionError | Request Timed Out - Represents an error when there is a timeout | “Request Timed Out” | “Looks like the server is taking to long to respond, please try again.” | “Go Back and Try Again” |
|
1026 |
| DuplicatedExternalReferenceError | Duplicate external reference - Represents an error when there is a duplicated external reference | “Duplicated Payment” | “Duplicate transaction detected. It seems this payment has already been processed. Please check your order history or try again in a moment.” | “Go Back and Try Again” |
|
1038 |
| DataExternalValidationError | Incorrect DS_MERCHANT_AMOUNT field - Represents an error when the field DS_MERCHANT_AMOUNT is incorrect | “Payment Failed” | “Something went wrong with this payment. Please go back and try again later.” | “Go Back and Try Again Later” |
|
1099 |
| ExternalError2 | Unexpected error (Error when processing the transaction) - General, unspecified payment error | “Payment Failed” | “Something went wrong with this payment. Please try again later.” | “Go Back and Try Again Later” |
|
1185 |
| CardLimitExceededError | Minimun limit not allowed- Represents an error when the Minimun limit not allowed | “Payment Declined" | “Your payment was declined due to security reasons. Please review your order and try again.” | "Go Back” |  |
1186 |
| CardLimitExceededError | Maximum limit per transaction not allowed (Default 1000 Euros) - Represents an error when the card amount/number of transaction limit has been exceeded | “Payment Declined" | “Your payment was declined due to security reasons. Please review your order and try again.” | "Go Back” |
|
1194 |
| CardTypeNotAllowedError | Card Brand not allowed - Represents an error when the card type (type/brand/etc.) is not allowed for this transaction | “Payment Failed” | “It seems the card brand you're using is not supported. Please return and select a different payment method to complete your transaction.” | “Change Payment Method” |
|
1197 |
| CardCountryNotAllowed | Represents an error when the card / issuing bank country is not allowed for the transaction | “Payment Declined” | “Unfortunately, payments from different country than card issuer are not allowed on this platform. Please use a card issued in the same country or change your payment method.” | “Change Payment Method” |  |
1254 |
| CardholderSecurePurchaseKeyError | Attempt to process a secure payment, and the card does not allow it. - Represents an error when there is a commerce with secure cardholder and cardholder without secure purchase key | “Payment Failed” | “The payment couldn’t be processed because your card doesn’t support secure authentication methods. Please go back and try another payment method.” | “Change Payment Method” |
|
1326 |
| CardholderSecurePurchaseKeyError | Represents errors generated when a transaction is suspected of being fraudulent. This class extends `ExternalError` to encapsulate fraud-related issues, including abnormal user behavior, suspicious transaction patterns, and other indicators of potential fraud. It is designed to aid in the identification and management of transactions that may pose a risk to the payment system | “Payment Declined” | “Your payment was declined due to security reasons. Please select a new payment method and try again.” | "Change Payment Method” |
|
1327 |
| ThreeDsChallengeFailedError | Denied by security reasons - Represents an error when the 3DS Challenge failed | “Payment Declined" | “Your payment was declined due to security reasons. Please select a new payment method and try again.” | "Change Payment Method” |
|
1417 |
| DeclinedCardError | PayPal - The instrument presented has been declined. Please select another one. - Represents an error when the card declined for various reasons | “Payment Declined” | “You card was declined by the issuer. Please, change your payment method and try again.” | “Change Payment Method” |
|
1425 |
| DeclinedCardError | Paypal - Operation Canceled by the user | “Payment Declined” | ““You “You card was declined by the issuer. Please, change your payment method and try again.” | “Change Payment Method” |
|
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