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Rewards are an item benefit that can be redeemed in exchange for points (and sometimes money + points). Read more about it here: /wiki/spaces/HELP/pages/4921819186 .
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Oracle documentation: https://docs.oracle.com/en/industries/food-beverage/simphony/19.7/simcg/c_discounts_automatic_discount_rules.htm |
Online
0 Priced reward item - discount it 100%.
discounts have a discount ID.
each offer / reward has a unique discount ID
In Restaurant
0 priced reward item - pre select and offer and reward. discount it 100%.
Next steps:
Send all offer and reward information to Oracle team. Multiple different discounts that can be used (100% discount off, item price substitution)
Talk with TRX team about Rewards with prices + loyalty points (using item price substitution discount)
Have internal discussion and setup a call with Oracle team to validate
Understand if there are any implications to analytics (understanding the difference between offers and rewards)
Reward with an item
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