Error Messages

Paycomet	Key	Class Error	Description	Modal Title	Modal Message	Modal CTA	Screen
100	`PAYMENT.2.100.003`	ExpiredCardError	Expired Card - Represents an error when the card has expired	“Expired Card”	“Your card has expired. Please change your payment method in order to complete the transaction.”	“Change Payment Method”
105	`PAYMENT.2.100.004`	NoFundsCardError	Insufficient Credit to make charge - Represents an error when the card does not have enough funds in order to perform the payment	“Payment Failed”	“Your payment couldn't be processed due to an issue with your payment method. Please review your payment method or choose a different one to complete your purchase.”	“Change Payment Method”
127	`PAYMENT.4.009`	DataExternalValidationError	Invalid Parameter - Represents an error when there is an invalid parameter	“Payment Failed"	“Something went wrong with this  payment. Please try again later."	"Go Back and Try Again Later”
137	`PAYMENT.2.100.006`	DeclinedCardError	Invalid Card - Represents an error when the card declined for various reasons	“Invalid Card”“Payment Declined”	“You card was declined by the issuer. Please, change your payment method and try again.”	“Change Payment Method”	Image RemovedImage Added
141	`PAYMENT.2.100.007`	InvalidAmountError	Zero or Invalid Quantity - Represents an error when the amount is zero or not valid	“Payment Failed”	“Something went wrong with this  payment. Please try again.”	“Go Back and Try Again”
143	`PAYMENT.4.001.001`	AuthenticationError	Authentication error - Represents errors related to security and authentication within the payment system. Invalid access tokens, and other related security and authentication problems.	“Authentication Error”“Something went wrong with this  payment. Please Failed”	“Your payment was declined due to security reasons. Please go back and try again.”	“Go Back and Try Again”	Image RemovedImage Added
195	`PAYMENT.4.001.002`	ScaAuthenticationError	Requires SCA Authentication - Represents an error a Strong Customer Authentication error. SCA (Strong Customer Authentication) is a requirement of the European directive PSD2 (Revised Payment Services Directive) aimed at enhancing the security of online financial transactions	“Payment Declined"	“Your payment has been declined. A multi-factor authentication is required by the issuer of your payment method in order to proceed.”	“Go Back”
500	`PAYMENT.4.006`	ExternalError2	Unexpected Error - General, unspecified payment error.	“Payment Failed”	“Something went wrong with this  payment. Please try again later.”	“Go Back and Try Again Later”
506	`PAYMENT.4.006.001`	ConfirmationDataNotValidError	Invalid Confirmation Data - Represents an error when confirmation data is not valid	“Invalid Confirmation Data”	“It seems the system could not validate the data entered. Please go back and try again.”	“Go Back and Try Again”
510	`PAYMENT.4.010.001`	RefundNotPossibleError	Return is not possible - Represents an error when the refund is not possible	“Payment Timed Out”“Refund is not P ossible”	“Something went wrong with this  payment. Please try again.”	“Go Back and Try Again”	Image Removed 535Image Added
513, 514, 515, 516, 517, 518, 519, 520, 521, 522, 523, 524, 525, 526, 535, 549 and 549	`PAYMENT.4.006`	ExternalError2	General, unspecified payment error.	“Payment Failed”	“Something went wrong with this  payment. Please try again later.”	“Go Back and Try Again”Again Later”
549555	`PAYMENT.4.009.006` General, unspecified payment error. `001`	CouldNotFindPreviousOperationError	Represents an error when could not find the previous operation	“Payment Failed”	“Something went wrong with this  payment. Please go back and try again later.”	“Go Back and Try Again”	Image RemovedImage Added
569	`PAYMENT.4.010`	OperationDeniedError	Operation Rejected (Denied by the issuer) - Represents an error when the operation cannot be performed	“Payment Declined”	“Your payment was declined by your card issuer. Please select another payment method in order to proceed.”	"Change Payment Method”
1019	`PAYMENT.4.011`	TimeOutConnectionError	Request Timed Out - Represents an error when there is a timeout	“Request Timed Out”	“Looks like the server is taking to long to respond, please try again.”	“Go Back and Try Again”
1026	`PAYMENT.4.006.002`	DuplicatedExternalReferenceError	Duplicate external reference - Represents an error when there is a duplicated external reference	“Duplicated Payment”	“Duplicate transaction detected. It seems this payment has already been processed. Please check your order history or try again in a moment.”	“Go Back and Try Again”
1038	`PAYMENT.4.009`	DataExternalValidationError	Incorrect DS_MERCHANT_AMOUNT field - Represents an error when the field DS_MERCHANT_AMOUNT is incorrect	“Payment Failed”	“Something went wrong with this  payment. Please go back and try again later.”	“Go Back and Try Again”Again Later”	Image RemovedImage Added
1099	`PAYMENT.4.006`	ExternalError2	Unexpected error (Error when processing the transaction) - General, unspecified payment error	“Payment Failed”	“Something went wrong with this  payment. Please try again later.”	“Go Back and Try Again”Image RemovedAgain Later”	Image Added
1185	`PAYMENT.2.102.004`	CardLimitExceededError	Minimun limit not allowed- Represents an error when the Minimun limit not allowed	“Payment Declined"	“Your payment was declined due to security reasons. Please review your order and try again.”	"Go Back”	Image Added
1186	`PAYMENT.2.102.004`	CardLimitExceededError	Maximum limit per transaction not allowed (Default 1000 Euros) - Represents an error when the card amount/number of transaction limit has been exceeded	“Payment Declined"	“Your payment was declined due to security reasons. Please review your order and try again.”	"Go Back”
1194	`PAYMENT.2.100.002`	CardTypeNotAllowedError	Card Brand not allowed - Represents an error when the card type (type/brand/etc.) is not allowed for this transaction	“Payment Failed”	“It seems the card brand you're using is not supported. Please return and select a different payment method to complete your transaction.”	“Change Payment Method”
1197	`PAYMENT.2.102.005`	CardCountryNotAllowed	Represents an error when the card / issuing bank country is not allowed for the transaction	“Payment Declined”	“Unfortunately, payments from different country than card issuer are not allowed on this platform. Please use a card issued in the same country or change your payment method.”	“Change Payment Method”	Image Added
1254	`PAYMENT.4.001.003`	CardholderSecurePurchaseKeyError	Attempt to process a secure payment, and the card does not allow it. - Represents an error when there is a commerce with secure cardholder and cardholder without secure purchase key	“Payment Failed”	“The payment couldn’t be processed because your card doesn’t support secure authentication methods. Please go back and try another payment method.”	“Change Payment Method”
1326	`PAYMENT.2.002`	CardholderSecurePurchaseKeyError	Represents errors generated when a transaction is suspected of being fraudulent. This class extends `ExternalError` to encapsulate fraud-related issues, including abnormal user behavior, suspicious transaction patterns, and other indicators of potential fraud. It is designed to aid in the identification and management of transactions that may pose a risk to the payment system	“Payment Declined”	“Your payment was declined due to security reasons. Please select a new payment method and try again.”	"Change Payment Method”
1327	`PAYMENT.2.101.003`	ThreeDsChallengeFailedError	Denied by security reasons - Represents an error when the 3DS Challenge failed	“Payment Declined"	“Your payment was declined due to security reasons. Please select a new payment method and try again.”	"Change Payment Method”
1417	`PAYMENT.2.100.005`	DeclinedCardError	PayPal - The instrument presented has been declined. Please select another one. - Represents an error when the card declined for various reasons	“Payment Declined”	“Your payment “You card was declined on Paypalby the issuer. Please review , change your payment method or select a new oneand try again.”	“Go Back”	Image Removed“Change Payment Method”	Image Added
1425	`PAYMENT.2.100.005`	DeclinedCardError	Paypal - Operation Canceled by the user	“Payment Declined”	“Your payment ““You card was declined on Paypalby the issuer. Please review , change your payment method or select a new oneand try again.”	"Go Back”“Change Payment Method”