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Table of Contents
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Outcomes

  • Deliverect is handling 1P and 3P delivery for BK DE

  • 1P orders to continue to be inputted manually on restaurants that use Toshiba

    • In some restaurants, SIDES automatically injects 1P delivery orders on Toshiba. There are no changes planned on the status quo

  • 1P orders to continue to be injected automatically on restaurants that use Oracle

Constraints

Info

Assumption that the following scenario is not desired:

  • Oracle rolled out on a given restaurant with Loyalty integration

  • SIDES processing 1P delivery orders

  • Deliverect processing 3P delivery orders

The above is possible but requires staff at the restaurant to maintain two tablets. There are advantages of doing the above:

  • Decoupling the Oracle rollout from enabling 1P delivery on Deliverect (ie. makes it possible to rollout Oracle before Deliverect)

  • Crew could be trained in using Deliverect ahead of time (via 3P delivery)

Note
  • It is not possible to have Deliverect handling 1P delivery orders on restaurants that use Toshiba because there is no order-level integration between RBI and Toshiba.

  • It is also not possible to send orders from RBI to the Deliverect tablet because there is no order-level integration between RBI Deliverect.

Outcomes

  • Deliverect is handling 1P and 3P delivery for BK DE

  • Toshiba to be replaced with Oracle in all restaurants

  • 1P orders to be injected automatically on restaurants that use Oracle

Scope

  • 3P Delivery

    • Deliverect integrated with all the aggregators that BK DE works with to receive delivery orders

    • Deliverect automatically injecting delivery orders on Oracle (none of the above goes through RBI systems)

    • Assumption that the Deliverect tablet is needed for driver management and for fallback in case orders fail to inject

  • 1P Delivery

    • Integration for ordering (Oracle and RBI) so that orders can be injected to Oracle

    • Integration between Deliverect and RBI, so that Deliverect knows that an order has been placed and can dispatch a driver

      • Driver availability

      • Order Delivery

      • There is no ordering integration, the ordering piece is handled by RBI in the same way we handle pickup orders

    • This integration already exists (e.g. for BK UK)

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