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Milestone

Description

Activities

3P delivery working

BK DE is able to process 3P orders in Oracle

  • Configure menu in Oracle (may require an adjustment once Oracle confirms the final structure)

  • Configure menu in Deliverect

  • Configure Deliverect / Oracle / Aggregator integration

Driver availability working

When guests input an address in the Guest App, the RBI Platform confirms with Deliverect which nearby restaurants have drivers available.

  • Share RBI API keys with Deliverect

  • Configure Deliverect with access to the RBI Platform

  • Enable a few restaurants in Staging

  • All test case passing

Ordering working

Ordering integration between RBI and Oracle. This is needed so that 1P delivery orders that originate in the RBI Guest App are sent directly to the Oracle POS.

  • Menu structure finalised

    • Including how to handle Pfands

  • Menu configured:

    • Oracle POS on the BK DE lab

    • Sanity on RBI Staging

  • All test cases passing (including Loyalty)

Delivery assignment working

When guests place a delivery order in the Guest App, the RBI Platform asks Deliverect to assigns a delivery driver. Deliverect provides delivery status updates.

  • Configuration would have been done in Milestone 1

  • Configure one item in Oracle and RBI (requires parts of Milestone 2)

  • Run a simple order injection test

  • All test cases passing

First restaurant live with 1P Delivery

Ensure that the 1P delivery process works end to end and troubleshoot whatever necessary before rolling out to more restaurants

  • Configure Deliverect in Production

  • Configure RBI in Production

  • Set up the menu in Oracle (Production)

  • Publish the menu in Sanity (Production)

  • Switch off SIDES in all restaurants

  • Enable one restaurant

  • Test & troubleshoot

All restaurants live with 1P Delivery

Ensure that restaurant staff is trained in how mobile orders are integrated with Oracle and Deliverect. Then enable 1P delivery in all desired restaurants

  • Train restaurant staff

  • Enable 1P delivery in all desired restaurants on the RBI Platform

Status

3P delivery working

Activity

Owner

ETA

Status

Status comments

Configure menu in Oracle

BK DE

Status
colourBlue
titleIN PROGRESS

Confirm final menu structure format

Marrara, Jean

Nov 15

Status
colourBlue
titleIN PROGRESS

Oracle testing the proposed menu structure, expecting confirmation of results by Nov 11th

Configure menu in Deliverect

BK DE

Status
titleNOT STARTED

Configure Deliverect / Oracle / Aggregator integration

BK DE

Status
titleNOT STARTED

Driver availability working

Activity

Owner

ETA

Status

Status comments

Share RBI API keys with Deliverect

RBI

Status
titleNOT STARTED

Configure Deliverect with access to the RBI Platform

RBI

Status
titleNOT STARTED

Enable a few restaurants in Staging

RBI

Status
titleNOT STARTED

All test cases passing

BK DE

Status
titleNOT STARTED

Ordering working

Activity

Owner

ETA

Status

Status comments

Menu structure finalised

RBI/Oracle

Status
titleNOT STARTED

Update Menu integration developed

Khumbu

Status
titleNOT STARTED

Price Order Webhook integration developed

Khumbu

Status
titleNOT STARTED

Commit Order Webhook integration developed

Khumbu

Status
titleNOT STARTED

Menu configured on Oracle POS (BK DE lab)

BK DE

Status
titleNOT STARTED

Menu configured on Sanity on RBI Staging

BK DE

Status
titleNOT STARTED

All test cases passing (including Loyalty)

BK DE

Status
titleNOT STARTED

Delivery assignment working

Info

Work on this milestone cannot start until the basic Oracle <> RBI integration is available in Staging.

Activity

Owner

ETA

Status

Status comments

Configure one item in Oracle

BK DE

Status
titleNOT STARTED

Configure one item in Sanity

BK DE

Status
titleNOT STARTED

Run a simple order injection test

BK DE

Status
titleNOT STARTED

All test cases passing

BK DE

Status
titleNOT STARTED

First restaurant live with 1P delivery

Activity

Owner

ETA

Status

Status comments

Configure Deliverect in Production

Status
titleNOT STARTED

Configure RBI in Production

Status
titleNOT STARTED

Set up the menu in Oracle (Production)

Status
titleNOT STARTED

Publish the menu in Sanity (Production)

Status
titleNOT STARTED

Switch off SIDES in all restaurants

Status
titleNOT STARTED

Enable one restaurant

Status
titleNOT STARTED

All restaurants live with 1P delivery

Activity

Owner

ETA

Status

Status comments

Train restaurant staff

Status
titleNOT STARTED

Enable 1P delivery in all desired restaurants on the RBI Platform

Status
titleNOT STARTED

Questions

  • Is pre-ordering required from the beginning? This is a feature that currently exists with SIDES, but does not exist on the Deliverect/RBI integration (and it is not clear whether Deliverect supports it)

  • How many stores do we have running 1P through SIDES? Are any of these sub-FZ’s? Ideally the list of addresses so that we can see if there is a geographical overlap between SIDES/Deliverect

  • Measure the amount of 1P sales done via these restaurants

  • Effort estimates to develop a solution that allows Deliverect and SIDES to coexist

...

  • Process to roll out Deliverect (because we can’t support more than one delivery management platform at the same time):

    • Switch SIDES off on all restaurants

    • Assumption that at this stage the Oracle/RBI integration is ready

    • Deliverect would have been previously configured to work for all BK DE restaurants

    • Switch on Deliverect for select restaurants (on RBI) and test

    • If successful, roll out to more restaurants (e.g. 50%)

    • If successful, roll out to all restaurants

  • Our delivery integration with Deliverect does not support pre-ordering. Unclear if Deliverect supports pre-ordering at all. We are currently developing this feature for Homeria

References

https://www.figma.com/board/pACOsrL10ENkB71oR5ddrR/Oracle-Rollout-for-BK-DE?node-id=20-564&node-type=shape_with_text&t=KBYFYEhnWOL1VIoI-0

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