This is the section where the support agent can manage offers to guests. Usually the operation assign an offer to a guest when they have any issue and the franchisee want to reduce the frustrationContents

Overview

How can customer support agents assign offers or coupons to guest and how can they know which offers were already assigned to a guest in the past? Read more to find out Normally operators assign an offer or a coupon to a guest when the guest has an issue ordering or at the restaurant as a way to reduce frustration and to get the guest to return and order again in the future.

How to assign an offer to a guest

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