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The following requirements should be fulfilled for the upload to be successful:

  • The name of file should follows the pattern: {brand}-{country}-{channel}-{identifier}.csv

    • eg. bk-de-deliverywhitelabel-1.csv

  • The file should be CSV (not XLSX)

  • All countries should be in ISO2 format (e.g. PT, DE, ES etc.)

  • The values added under the price column should be specified in cents. For example, 9 Euro 50 cents should be entered as 950, not as 9.50 or 9,50.

  • Including an availability column to indicate if items are to be set available (1) or unavailable (0). Any item not included in the file will be left in the same status (available or unavailable) that it was.

  • Each file should have a single worksheet (as it is CSV), multiple worksheets cannot be added.

  • You need to have permissions for all the restaurants within the CSV file to make pricing & availability changes. If not, please make sure you have the right permissions assigned by a DOP admin using the User Management Module.

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