Note |
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Timelines and status are being managed on this Monday board. |
Milestones
Milestone | Name | Outcome | Work required | How to test | Owner | Status |
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1 | Loyalty setup | Loyalty platform is technically ready, with no impact on guests or operations |
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| Valentina | |
3 | Redeem Loyalty offers | As a test user, I can place an order using the BKD app where the offer data comes from the Loyalty platform, and the experience does not change to what happens today. Excluding upsells, marketing tiles and personalised offers. |
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| Valentina | |
4 | Upsells | As a test user, I can see an upsell to another offer when I click on an offer that has an upsell configured on the Loyalty platform |
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| Valentina (development) Silvia (configuration) | |
5 | Marketing tiles | As a test user, I can see marketing tiles on my offers page |
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| Valentina (development) Silvia (configuration) | |
6 | Personalised offers | As a test user, I can see current and past personalised offers on my offers page. “Past” means offers that were assigned to an user in CBA |
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| Valentina | |
7 | Rollout | BKD is using open offers on the Loyalty platform for all stores and users. There is no CBA component in use. Loyalty features continue to be switched off |
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| QA Team BKD |
Scenarios
...
Scope defined | Scope of the project has been agreed between BK DE, Toshiba and RBI |
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| Daniel |
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2 | Test environment ready | A testing environment has been provided to Toshiba for them to develop and test against |
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| Valentina |
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3 | Integration developed | Integration from Toshiba POS to RBI Loyalty (via Loyalty Middleware) is developed and tested in Staging environments. |
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| Valentina Silvia |
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4 | Integration readiness (Staging) | The Toshiba POS > RBI Loyalty integration has been thoroughly tested by the business in Staging and all identified issues have been fixed |
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| Silvia BK DE: TBC |
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5 | Production environment ready | The Loyalty Production environment has been configured and is ready for use |
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| Valentina |
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6 | Integration readiness (Production) | New version of Toshiba POS (loyalty-enabled) is working in Production in at least one store. |
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| Silvia BK DE: TBC |
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Info |
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Note: going live with loyalty will happen on a different project because we need to coordinate Mobile ordering and In-store (Toshiba and all of the Kiosk providers) [insert link] |
Dependencies
Toshiba can only set up the PLU’s (on the Lab) for the Loyalty rewards once the Loyalty program has been defined. Assumption that there will be no new offers associated to the Loyalty program
RBI can only set up rewards on Sanity once the PLU’s have been issued
In-store loyalty (redeem reward and earn loyalty points) can be tested as soon as:
Toshiba development is completed
The Production environment is ready
In-store redemption of open offers can only be tested once development of P2.M2 is completed
Open Items
Involve AFL’s in the testing
Is there any training required? In which milestone(s)?