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For the “promo code in the offers page” feature there have been many different validations. Some of them are set via Sanity and some others on the Voucherify platform.
For the "promo code in the checkout page” feature the validations were not changed, however, we performed some tests to make sure they are still working very well.
We have listed below the results and basically, we had the same results when the user applied the promo code on the offers page.
Through Offers Screen and Through Checkout Screen
How does it work if you do the pure flow through the offers screen?
Do the rules work and are they applied/considered?
Sanity rules result:
Sanity Rules | Offers page: Does it work? | Checkout page: Does it work? | Offers page: Notes | Checkout page: Notes | Message displayed: |
|---|---|---|---|---|---|
Limit | Yes | Yes | After being applied, the offer has a limited number of times to be used. | After being applied, the offer has a limited number of times to be used. | N/A |
Loyalty Between Dates | No | No | It is possible to apply and complete a purchase even with an |
coupon out of between of the dates. | It is possible to apply and complete a purchase even with an an coupon out of between of the dates. | No validation message is displayed. | |||
Day-Of-Week-Band | Yes | Yes | It is not even feasible to apply the offer if it is out of the eligible days' range, and if you set the current day to an eligible day after being added to the cart, it is not possible to complete the purchase. | It is not even feasible to apply the offer if it is out of the eligible days' range, and if you set the current day to an eligible day after being added to the cart, it is not possible to complete the purchase. | "User not eligible for this offer." |
First-Order-Only | Yes | Yes | After the first purchase, it is not even possible to apply the coupon again, it says that the user is not eligible for the offer | After the first purchase, it is not even possible to apply the coupon again, it says that the user is not eligible for the offer | "User not eligible for this offer." |
Loyalty Between Times | Yes | Yes | After |
trying to apply a new offer, a error message shows and the order do not appear in the list, and if |
Rules
you set the current time to an eligible time after being added to the cart, an offer not available message appears. | It is possible to apply the coupon, but it is not allowed to complete the purchase, as it returns an error. | "User not eligible for this offer." | |||
Cart Requirements | No | No | Regardless of whether the cart contains the mandatory item, whether as an item alone or contained in a combo, it is not possible to add the offer to the cart through the offers screen. | Regardless of whether the cart contains the required item, whether as an item alone or contained in a combo, it is not possible to add the offer to the cart via the checkout screen. | N/A |
Subtotal spend | Yes | Yes | It is possible to apply the offer and add it to the cart, but the purchase is only completed when the mandatory amount has been spent considering the offer discount. | You can apply the offer but the purchase is only completed when the mandatory amount has been spent considering the offer discount. | Minimum order ... |
Payment Method | Yes | Yes | It is possible to apply the offer and add it to the cart, but the purchase can only be completed if the payment method is the same as the mandatory one. | It is possible to apply the offer and add it to the cart, but the purchase can only be completed if the payment method is the same as the mandatory one. | Warning message: "You must pay with Credit in order to redeem this offer." |
Cool Down | No | No | Regardless of the time after a redemption, it is possible to apply and add to the cart and complete the purchase. | Regardless of the time after a redemption, it is possible to apply and complete the purchase. | No validation message is displayed. |
User-Created | Yes | Yes | It is not possible to apply the offer, nor add to the cart if the user was not created between the requested dates. | It is not possible to even apply the offer to the cart if the user was not created between the requested dates. | "User not eligible for this offer." |
Restaurant Group Restrictions | No | No | Even if the selected restaurant is not included in the group allowed for the offer, it is possible to apply, add to the cart, and complete the purchase without any problem. | Even if the selected restaurant is not included in the group allowed for the offer, it is possible to apply and complete the purchase without any problem. | No validation message is displayed. |
Service Mode Restrictions | Yes | Yes | The offer does not even apply if the service mode is not the same as the mandatory one. | It is possible to apply the offer but the purchase can only be completed if the service mode is the same as the mandatory one. | "This offer is only available for Delivery." |
Transaction Count | No | No | When the number of transactions required was a number above 1, the rule prohibited the application of the coupon, until I changed it to 1, to confirm that the rule worked, from then on, there were no more bans, at any time I could apply the coupon, add it to the cart and complete a purchase with the coupon, which was not expected. | When the number of transactions required was a number above 1, the rule prohibited the application of the coupon, until I changed it to 1, to confirm that the rule worked, from then on, there were no more bans, at any time I could redeem and complete a purchase with a coupon, which was not expected. | No validation message is displayed. |
Cart Limit | No | No | Regardless of the number of redeems already made, the offer can be applied and used in a purchase. | Regardless of the number of redeems already made, the offer can be applied and used in a purchase. | No validation message is displayed. |
User Birthday | Yes | Yes | It is only possible to apply the offer if the user is within the time frame close to the user's birthday. | It is only possible to apply the offer if the user is within the time frame close to the user's birthday. | "User not eligible for this offer." |
Is Stackable | No | No | This rule is deprecated | This rule is deprecated. | N/A |
Cart Requirement Exclusion | Yes (partly) | Yes (partly) | If the cart contains the mandatory exclusion item, but only for the individual item, it is possible to add the offer to the cart via the offers screen, but the purchase is not completed, as it returns an error. | If the cart contains the mandatory exclusion item, but only for the individual item, it is possible to apply the offer, but the purchase cannot be completed, as an error is returned. | "Remove ineligible items in your cart in order to redeem." |
Authentication required | Redundant | Redundant | Because you must already be logged in to add a product to the cart. | Because you must already be logged in to add a product to the cart. | N/A |
Email verified required | Does not apply | Does not apply | For the PLK ES market, it is not possible to log into an account without verifying the email. | For the PLK ES market, it is not possible to log into an account without verifying the email. | N/A |
Loyalty Tier requirement | Does not apply | Does not apply | This rule does not work for offers, only for rewards. |
Through Checkout Screen
Does it work if I try to validate the rule by applying the offer directly through checkout, without going through the offers screen?
Do the rules work and are they applied/considered?
This rule does not work for offers, only for rewards. | N/A |
Voucherify rules result:
Voucherify Rules | Offers page: Does it work? | Checkout page: Does it work? | Offers page: Notes |
Limit
Yes
But the flow is impacted because there is currently no logic for reusing the offer applied through the checkout screen, despite this, the offer remains in the cart even after the first use, without the need to apply again, which can be considered a bug .
Loyalty Between Dates
No
It is possible to apply and complete a purchase even with an expired coupon.
Day-Of-Week-Band
Yes
It is not even feasible to apply the offer if it is out of the eligible days' range, and if you set the current day to an eligible day after being added to the cart, it is not possible to complete the purchase.
First-Order-Only
Yes
After the first purchase, it is not even possible to apply the coupon again, it says that the user is not eligible for the offer
Loyalty Between Times
Yes
It is possible to apply the coupon, but it is not allowed to complete the purchase, as it returns an error.
Cart Requirements
No
Regardless of whether the cart contains the required item, whether as an item alone or contained in a combo, it is not possible to add the offer to the cart via the checkout screen.
Subtotal spend
Yes
You can apply the offer but the purchase is only completed when the mandatory amount has been spent considering the offer discount.
Payment Method
Yes
It is possible to apply the offer and add it to the cart, but the purchase can only be completed if the payment method is the same as the mandatory one.
Cool Down
No
Regardless of the time after a redemption, it is possible to apply and complete the purchase.
User-Created
Yes
It is not possible to even apply the offer to the cart if the user was not created between the requested dates.
Restaurant Group Restrictions
No
Even if the selected restaurant is not included in the group allowed for the offer, it is possible to apply and complete the purchase without any problem.
Service Mode Restrictions
Yes
It is possible to apply the offer but the purchase can only be completed if the service mode is the same as the mandatory one.
No
When the number of transactions required was a number above 1, the rule prohibited the application of the coupon, until I changed it to 1, to confirm that the rule worked, from then on, there were no more bans, at any time I could redeem and complete a purchase with a coupon, which was not expected.
Cart Limit
No
Regardless of the number of redeems already made, the offer can be applied and used in a purchase.
User Birthday
Yes
It is only possible to apply the offer if the user is within the time frame close to the user's birthday.
Is Stackable
No
This rule is deprecated.
Cart Requirement Exclusion
Yes (partly)
If the cart contains the mandatory exclusion item, but only for the individual item, it is possible to apply the offer, but the purchase cannot be completed, as an error is returned.
Authentication required
Redundant
Because you must already be logged in to add a product to the cart.
Email verified required
Does not apply
For the PLK ES market, it is not possible to log into an account without verifying the email.
Loyalty Tier requirement
Does not apply
Checkout page: Notes | Message displayed: | ||||
Unexisting promo code | Yes | Yes | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | "Invalid Promo Code Entered" |
Voucher expired on voucherify | Yes | Yes | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | "The code you entered has expired" |
Promo code that has already been burned | Yes | Yes | It is NOT possible to redeem the offer again and the discount is not applied. The user receives the message validation. | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | "The code you entered has already been redeemed" |
Once per customer | Yes | Yes | It is NOT possible to redeem the offer again and the discount is not applied. The user receives the message validation. | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | "Invalid Promo Code Entered" |
Apply the same voucher that is currently on the cart | Yes | Yes | It is NOT possible to redeem the offer again and the discount is not applied. The user receives the message validation. | It is NOT possible to redeem the offer and the discount is not applied. The user receives the message validation. | "Code already applied" |