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Overview
Description
The functionality developed adds a new field below the support form. According to the GDPR, it is essential that the customer is always aware of how, where and by whom their data will be accessed. To this end, there is a terms and conditions page that should be visible to the customer when browsing the support page.
Feature Flag
Feature Flag | Description |
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enable-support-policy-cover-to-contact | This is a temporary flag that is show the support policy cover component in the support page. |
Sanity
To add or update an existing policy cover, follow these steps in sanity:
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Remember that this field only accepts one document. If you have created more than one document, you will not be able to save the page, as the "Support Policy Cover" field only allows one document. |
Web/App
At this stage, you don't need to make any additional settings. Just make sure that the document was created in Sanity and that the translations are correct. You will then be able to see the "Support Policy" component right after the support form.
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The translation of the "Policy Cover" field will be based on the language selected in the application. |
Solution
Support Page
Step name | Steps description | Screenshot |
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Go to Support Page |
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Select the support reason |
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Show the support policy cover |
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