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Highlights

  • Phone Number Authentication: During the Sign In or Sign Un flow, it is possible to user the Phone Number to receive the OTP Code and continue User Journey.

  • Search by Phone Number: Customer Service Team can user the Guest’s Phone Number to search the Guest Account and Orders within Support Tool.

Applications

Guest Application (Web/iOS/Android)

  • Phone number authentication

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Note

An SMS provider is required to deliver SMS messages to customers, at an additional cost.

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Note

 Please, check with your CSM for more details on How to Enable this feature!

Support Tool

  • Ability to search for customers via their phone number

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