Create block user endpoint

1. Endpoint: POST /api/v1/users/block-user/{cognitoId}

2. Add isBlocked field to user details base interface

   1. The field should be returned in GET user endpoint

3. Use UpdateService to set is blocked to true

4. user notification-service to send email

5. remove user from braze campaings

Create unblock user endpoint

1. Endpoint: POST /api/v1/users/unblock-user/{cognitoId}

2. Use UpdateService to set is blocked to false

3. user notification-service to send email

4. return user to braze campaings

Prevent blocked users from signing in

1. Create UserBlockedError apollo error

   • Return 401 Unauthorized

   • UserNotFoundError for reference

2. Add isBlocked validation in the listed resolvers:

   • createOTP

   • createLoginOTP

   • signInJWT

   • socialLogin

3. User not found validation for reference

Create block status card on customer page

1. Update users package

2. Add isBlocked to user details type in graphql

3. Add isBlocked to customer query in frontend

4. Create card to display user status

Create mutation to block the user

1. Use blockUser exposed in the user package (instantiated insider the user provider)

2. Create auditLog for the customer blocking

   1. Create new audit action block-user

   2. Example of audit log

   Check if the agent has permission to block

   TBD: which permission is needed

3. Create block customer permission

   1. Permission: “RBI.supportActions.customer.block”

   2. Add “RBI.supportActions.customer.*” to rolePermissionMapping in agent role for BK,PLK,TH and FHS

Implement block user in front end

1. Create confirmation modal

2. Check if agent has permission to change customer status

   1. TBD: which permission is needed

3. Trigger block mutation on confirmation

Create mutation to unblock the user

1. Use unblockUser exposed in the user package (instantiated insider the user provider)

2. Create auditLog for the customer unblocking

   1. Create new audit action unblock-user

   2. Example of audit log

3. Check if the agent has permission to unblock

   1. TBD: which permission is neededPermission: “RBI.supportActions.customer.block”

Implement unblock user in front end

1. Create confirmation modal

2. Check if agent has permission to change customer status

   1. TBD: which permission is needed

3. Trigger unblock mutation on confirmation