POS (Instore)

• Guests can earn and redeem points at the counter for Toshiba and rPOS stores

• Other POS

Kiosk (Instore)

• Guests can do the following at Tillster, Acrelec and Smoothr kiosks:

  • User identifies their loyalty account in the Kiosk and pays in the Kiosk

  • Once the user identifies, all subsequent rewards/offers selection happens in the Kiosk

  • User identifies their loyalty account in the Kiosk and pays in the POS counter (both rPOS and Toshiba)

  • User identifies their loyalty account and pays in either Kiosk or counter, then goes to counter and cancels the order. This should result in a refund and withdrawal of points. TBC if we want to cover this use case in January or roll out later

• Pay at counter for POS different than rPOS and Toshiba

App / Website (Online)

• Guests to have access to open and closed offers at the same time

• Stackable offers (open and closed): guests can use more than one offer on the same order (in-store and online)

• Guest checkout – not a dependency for this project