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As explained in the Restaurant document, restaurant documents and its information is fed to Sanity via a sync with MDM. This means that our platform will get the existing restaurant information from MDM and load it into Sanity. Therefore, to update restaurant information, changes need to be done at the source – in MDM.

There’s two way to update information in MDM – via RAM or via GBS request. Let’s have a look at both.

Updating information via RAM

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Detailed guides on how to use RAM can be found here: RAM

Note

Note that not all restaurant attributes can be edited via RAM. In the case you’d like to edit an attribute not available in RAM, you’ll need to open a GBS request as described in the following section

Updating information via GBS Request

Info

The GBS team can manually perform changes in MDM.

You can also updated restaurant attributed by sending a request to the GBS team.

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Subject: "O2C-DMT - Update Restaurant Attributes (Minor Upload)"

Hello DMT team,

Please find the attached form to update update the follow Restaurant attributes to in MDS:

[ ]

Thanks![ ]

  • For multiple changes to one restaurant, you can please use the following excel template, which you can attach to your email to the GBS team.

Subject: "O2C-DMT - Update Restaurant Attributes (Minor Upload)"

Attachment: SIF_5.2.1 Update Restaurant attributes (Minor Upload).xlsm

Hello DMT team,

Please find the attached form to update Restaurant attributes to MDS

Thanks!

View file
nameSIF_5.2.1 Update Restaurant attributes (Minor Upload).xlsm

  • For changes to multiple restaurants, you can please use the following excel template, which you can attach to your email to the GBS team.

Subject: "O2C-DMT - Update Restaurant Attributes (Major Upload)"

Attachment: SIF_5.2.1 Update Restaurant attributes (Major Upload).xlsm

Hello DMT team,

Please find the attached form to update Restaurant attributes to MDS

Thanks!

View file
nameSIF_5.2.2 Update Restaurant attributes (Mass Upload).xlsm

Expand
titleIf you'd like to use the Excel macro to automatically generate the email and are having issues, expand this section

If an error statement is showing on the excel file, preventing you to use macros, please follow the steps below.

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Steps to bypass:

  1. Go into “File Explorer”

  2. Right click on downloaded file, as seen below:

  1. Select “Properties”

  2. Select “Unblock” and “Apply” 

  1. Select “OK’ and now Macros will be unblocked.

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In MDS you’ll find two fields for address:

  1. Customer facing address – this is the field used internally by MDS. It’s editable in RAM.

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  1. Physical address – this is the address that is sync’d with Sanity and used by our platform to display the restaurant in the Store Locator.

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  1. It’s not editable in RAM – to edit it, please follow the GBS Request process described above

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Service mode fields

  • Dine in always needs to be enabled for the store to be open in our platform

  • TA/DT/Delivery etc. as applicable

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