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  • Rolling out Deliverect in restaurants that are still using Oracle;

  • Rolling out Deliverect in restaurants that do not support delivery.

Market-Specific Requirements

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Note

Preliminary section, will require more detail after Discovery Session (05th Nov)

When guests place a delivery order via the Guest App, the RBI Platform will use the Partners API to inject the order contents into Oracle POS. This requires translation of Parter API payloads into the corresponding Oracle payload, which will be accomplished by using Khumbu.

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Warning

Clarification of menu requirements needed.

Content Team is setting PLU as following:

  • Sanity > Vendor config field Toshiba-Loyalty uses for Toshiba POS, Tillster, Smoothr and Acrelec (Kiosk);

  • Sanity > Vendor config field Partner used for Oracle POS;

Loyalty integration: all vendors changed the integration to “supportingPos”: “toshibaLoyalty”.

Technical Requirements

As today, SIDES is managing 1P Delivery orders and SIDES does not have Order Injection on Toshiba POS.

Scenario As-Is

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Scenario Transition period (Transition time SIDES > Deliverect)

In order to accommodate Deliverect in the same flow as SIDES, our Platform needs to develop a routing logic to direct incoming delivery orders under SIDES and Deliverect at the same time until SIDES be decommissioned.

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Scenario TO BE (Fully transitioned SIDES > Deliverect)

After fully onboarded Oracle restaurants

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Phase

Description

1

Enable RBI <> Oracle ordering integration

  • Configuration RBI <> Khumbu

  • Content configuration (PLUs)

  • Menu test

2

Enable Deliverect integration in 1 store:

  • Configuration RBI <> Deliverect

  • Restaurant training

3

The transition from SIDES to Oracle-Deliverect in all restaurants

  • Handle sunsetting period where both systems co-exist (routing logic to direct incoming delivery orders under SIDES and Deliverect)

4

SIDES decommissioned

  • Deactivated SIDES custom integration

Key Stakeholders

Timelines

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Potential Risks

Dependencies

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