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Silva, Carlos

Lopes da Costa, Valentina

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When guests place orders online via the guest app or website, these are converted into different “service modes” by the restaurant, as follows:

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Steps

Examples

  • Guest chooses the restaurant they would like to order from

  • Guest chooses offer(s) and adds them to their cart

  • Guest choses table service at checkout and inputs table number into the guest app of where he is sitting on

Screen Recording 2024-08-12 at 10.09.39 AM.mov
Info

Table service ordering can also be done by arriving to the restaurant, sitting on a table and scanning the QR code on the table. This will redirect guests to the app or guest appor web to place the order. The table number will already be pre-filled in.

image-20240812-081415.png

  • The order is injected into the POS

  • The restaurant prepares the order

  • When the order is ready, the TM brings the order to the guest’s table

image-20240812-081536.png