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This guideline is intended to help markets easily onboard with the new Pricing & Availability Editor. For any questions/feedback you may have, please reach out to Semih Yildirim.

Tip

The Pricing & Availability Editor enables the franchisees and restaurant managers to make changes seamlessly. It provides the ability to change P&A for multiple restaurants/restaurant groups, products, service modes and channels simultaneously.

Info

Please note that the following capabilities are currently being developed by the RBI INTL Tech and will be made available in Q3 2023:

Ability to make P&A changes for the full list of service mode & channel combinations below (in the initial version, changes can be made only for the EatIn & Delivery Service Mode Groups separately):

  • Service Modes:

    • Curbside

    • Take Away

    • Drive Thru

    • Consumo

    • Channels:

    • App

    • In Store

    • Kiosk

    • Just Eat

    • Bolt

    • Glovo

    • Uber Eats

    Tip

    User Experience Flow and a comprehensive list of different use cases could be seen in the PDF file below.

    Note: ServiceMode/Channel Extension is a roadmap item currently not available in the DOP.

    View file
    nameThe Pricing & Availability Editor - User Guide.pdf

    Info

    Notes

    ...

    :

    • Keep in mind that:

      • A combo CANNOT be made AVAILABLE before its main item is AVAILABLE

      • A combo CANNOT be made AVAILABLE before at least one item in its comboslots are AVAILABLE

      • A combo CANNOT be made AVAILABLE if it has no price

    • When a single restaurant is selected in the Editor, then the current pricing & availability settings/values for all items selected are displayed. When multiple restaurants are selected, then these settings are not displayed in the Editor because different restaurants can have different pricing & availability settings for same items.

    • Note that the DOP only retrieves and lists published Sanity documents (item, combo, modifier, etc.). Unpublished documents are considered drafts and therefore not listed, and deleted Sanity documents are no longer listed as well. That's why it is essential to make pricing & availability changes before deleting Sanity documents. For example, if a menu item is AVAILABLE, deleting the Sanity document for it won't mark it as UNAVAILABLE - that action still needs to be done via the DOP Editor.

      • P.S. We have an enhancement planned to mark menu items whose Sanity documents are deleted as UNAVAILABLE automatically, but not yet implemented.

    Note

    If the Digital Operations Portal has been open for a long time, the user session could expire. When that happens, submitting pricing & availability changes via the Editor will result in an 400 error. If this error is encountered, logging out and logging in again will resolve the problem.

    All DOP Flags: /wiki/spaces/FTR/pages/4331503681