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Log-in
Once entering your email address and password, you’ll be prompted to submit a OTP code from an authenticator app.
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📃 Homepage
After successfully logging into the Admin tool you will begin on the Home Screen.
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If you search for a Customer Email and you see a icon with a check mark on the left, it means that the guest already has an account in our mobile app/ website. Otherwise, it would show an icon with an exclamation point.
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🖱️ Side Bar
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The Sidebar displays the different functions within the Support Tool
Users/Customers - Displays a view of guest information and history
Orders (Being sunset, do not use) - To be removed in future updatesOrders V2 - primary way of looking up a guest CognitoID/GuestID, Email and OrderIDable to access the guest’s order history and issue refunds
Support History - …
Gift Card History (in progress) - Lookup Gift Card Number
