This page documents the expected user experience when RBI guests are placing orders using the Kiosk, part of In-Store Loyalty & Offers Customer Journey.
The purpose of these documents is to provide clear explanations of the functional loyalty processes.
The screenshots and UI elements are for illustrative purposes only and should not be considered as recommendations.
Contents
pagetreeBK NL - Kiosk - Redeem Offers
BK NL - Kiosk - Redeem Rewards
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Documentation directly related to multiscanning is highlighted in this yellow warning box. |
Market-specific edge case: Schipol
As Schipol does not currently support coupons or spending of Loyalty points, the only change that is applicable to this store is to replace the name of the “Coupons” button by “I have a voucher”, continuing to redirect to the page below:
