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Within the sanity support document there will be a field where the franchisee can add a document with the texts related to the policy cover.

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When the user tries to add more than one document, the page is blocked and shows the user an error

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By clicking on the policy cover document, the user will be able to change the policy cover texts to various languages that will be used for the frontend as shown in the screens above.

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Info

List here potential challenges that have come across the opportunity definition or from the potential solutions so far.

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💰 Cost

Info

Describe any additional cost this solution may imply.

N/A

🎛️ Configuration

Info

Include here any configuration required (Sanity, LaunchDarkly flags, etc.) required to enable the solution.

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Info

Describe the metrics that will be used to measure the solution’s success, as well as how to measure those KPIs.

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🗓️ Delivery Plan

Info

Link to the task or list of all the tasks required to deliver the solution, along with its progress.

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Info

Testing scenarios. See example /wiki/spaces/EGMT/pages/4080861189.

Scenario

Steps

Result

Open the support form and show the policy cover field

  1. Enable the feature flag

  2. Go to support page

  3. Select the reason for support

  4. The support form will appear

A policy coverage field should appear below the “Describe your problem” field.

Open the support form and not show the policy cover field

  1. Disable the feature flag

  2. Go to support page

  3. Select the reason for support

  4. The support form will appear

A policy coverage field should not appear below the “Describe your problem” field.

Open the support form and show the policy cover field translated

  1. Enable the feature flag

  2. Change the language

  3. Go to support page

  4. Select the reason for support

  5. The support form will appear

A policy coverage field should appear below the “Describe your problem” field with the text translated.

Open the support form, the support policy cover is empty in sanity and not show the policy cover field in support page

  1. Enable the feature flag

  2. Support Policy Cover is empty in Sanity

  3. Go to support page

  4. Select the reason for support

  5. The support form will appear

A policy coverage field should not appear below the “Describe your problem” field.

⚠️ Call-outs

Note

Tip: Document here any improvement or discussion regarding the feature

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