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Data is collected from multiple production databases and ingested into our centralized warehouse. The warehouse serves as the primary source of truth for shared data.
Data Sharing Methods
Snowflake Share (Recommended):
Direct sharing of Snowflake databases.
Secure, fast, and always synchronized.
No data replication, reducing storage costs.
Query costs are incurred by the consumer account.
Daily File Method:
Daily CSV files sent to AWS or Google accounts.Less secure than Snowflake Share.
May require manual data ingestion and transformation.Requesting
Data
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Export Process details
Data Organization: Data is organized into folders by type and table.
File Format: Data files are compressed CSV files.
Timing: Files are generated and sent daily at 3:00 CET.
Error Handling: Missing files will be sent once issues are resolved.
No Data Available: If there is no data for a specific day, no file will be generated.Handling Changes: Structural changes or data modifications may require a full historical resend.
Requesting Data
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Sharing
To request data sharing, please contact your customer success manager. They will forward the request to the data team, who will determine the appropriate method, data, and technical details for the retrieval of exported data, data destination and frequency.
Problem Handling
For any issues related to data sharing, such as missing files or data retrieval , please open a ticket through our ticketing system. Include the customer success manager in the communication and provide specific details such as the table name, date range, and any additional requirements.