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The most recent order has an error status because it was canceled, while the previous one is marked as delivered. However, even with the error status, this screen normally counts the points. In this case, the total would amount to 17,048 17048 points, but the user did not earn these points because the order was canceled. In the next successful order, the initial value will be 18,08418084, which is the correct total of points the user has.
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Align both screens with the loyalty transactions flow?
Align both screens with the Orders flow?
Not display points for canceled Canceled or Confirmed orders?
Find a new way to present this information.
We will make the follow solution
After our conversation with Paula Winter, we received a new solution. slack
In the case of a VOID status, we will display the earn, burn, and transaction points as 0, while the initial and final points will reflect the user's current points, as follows:
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In the case of a CONFIRMED status, we will display the values and transactions similarly to the CLAIMED points. Once the order is delivered, I will ensure that they are confirmed.