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Table of Contents

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Event Name

Properties

Description

Properties

Property Description

Upsell Displayed

currentScreen: /menu /cart
price: Price of the upsell
Service Mode: Pickup, Delivery

A user is displayed an upsell to their cart on the website/app.

Upsell Displayed event is fired for each upsell item . This event has the following attributes:

Code Block

{
  custom_event_type: 'other',
  custom_flags: {},
  event_name: 'Upsell Displayed',
  timestamp_unixtime_ms: 1720162050033,
  session_uuid: 'A057E17A-0D98-42E9-920E-8B9E42CE2666',
  session_start_unixtime_ms: 1720161959380,
  custom_attributes: {
    'Service Mode': 'Pickup',
    'Pickup Mode': 'Drive Thru',
    'Source Page': '/menu',
    chefRecommendationEngine2: 'SANITY',
    currentScreen: '/menu',
    deviceTime: '09:47:30',
    serviceMode: 'Pickup',
    pickupMode: 'Drive Thru',
    appBuild: 'dev',
    name: '6pc Doritos Tangy Cheese Chicken Fries',
    sanityId: 'item_75187',
    price: 0,
    'Customer ID': 'ad919a84-f55f-42e5-9846-4856818e3265',
    Locale: 'en-GB',
    Platform: 'Web',
    RBIEnv: 'dev',
  },
}

Upsell Added

currentScreen: /menu /cart
price: Price of the upsell
upsellItemPosition: 1 2 3 4 5 6

A user adds a specific upsell to their cart on the website/app.

When adding an Upsell item there are two events that get published.

1) an event of type commerce_event with the following payload

Code Block

action: 'add_to_cart',
  products: [
    {
      id: 'item_2188',
      name: '6 Chilli Cheese Bites*',
      total_product_amount: 3.49,
      price: 3.49,
      quantity: 1,
      custom_attributes: {
        cartId: '716bb156-9bca-4c88-aa5e-5a2c4c12ef52',
        sublevelItems: '[]',
        isDonation: 'False',
        isExtra: 'False',
        'Item Level': 'Child',
        comboChild: 'False',
        L1: 'ANCILLARIES',
        L2: 'SIDES/SNACKS',
        L3: 'OTHER SIDES',
        L4: 'OTHER SIDES',
        L5: 'Chili Chs Bites 6 Pc',
      },
    },
  ],

2) The Upsell Added event with the following payload:

Code Block
... other properties, name: '6 Chilli Cheese Bites*', sanityId: 'item_2188', price: 3.49, upsellItemPosition: 1,

Upsell Removed

currentScreen: /menu /cart
price: Price of the upsell
upsellItemPosition: 1 2 3 4 5 6

A user removes a specific upsell from their cart on the website/app. Payload

Code Block
Id: 'item_2188', Name: '6 Chilli Cheese Bites*', Price: 3.49, 'Source Page': '/menu', Locale: 'en-GB', Platform: 'Web', RBIEnv: 'dev',

Upsize Displayed

When the upsize drawer is displayed / when the user is given the option to upsize an item.

serviceMode
eligibleProducts
<user>
<global attributes>
<restaurant>

screen attribute; which it is either /menu or /cart

Upsize Selection

When the user either selects to upsize (from the upsize drawer) or not to upsize.

serviceMode
eligibleProducts
<user>
<global attributes>
<restaurant>

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