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This guide is still in progress |
Contents
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Overview
Reward redeemable for $ and loyalty points allow guests to spend money (e.g. euros, dollars, pounds) and loyalty points to use the reward. This feature works independent of currency. This gives the guest the impression they are paying less given they are also using loyalty points to redeem the reward. With this functionality we hope to improve average check, sales and engagement of the loyalty program.
How does it work?
Events
No events are changed or added with this work. All Reward events still apply to Reward redeemable for money spent and loyalty points. Please refer to all Reward events here: https://rbictg.atlassian.net/wiki/spaces/COG/pages/4041605275/Loyalty+Offers+Events+Conversion#Rewards
How is it configured?
Sanity
Create a new Reward: https://rbictg.atlassian.net/wiki/spaces/COG/pages/3445949004/Loyalty+Rewards#How-to-Create-a-New-Reward%3F
Under Rule add a new rule called
Reward Price
Then add the reward price in cents that the customer will need to pay at the end of the order for that reward. Then, click
Publish
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In the example below, the reward price will refer to $3 in your markets' currency. |
All other steps need to be configured as a traditional zero priced reward. Please refer to https://rbictg.atlassian.net/wiki/spaces/COG/pages/4041605275/Loyalty+Offers+Events+Conversion#Rewards for more information.