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Access to the DOP is currently controlled via OKTA (access management tool). Please note that the franchisees have to approach their regional manager that have a full admin account to create OKTA IDs for them. Alternatively, FRUM can be used to provide access as wellAny OKTA account must be managed by franchisees via FRUM (Franchise Restaurant User Management). You can find more informations about how to manage users here.
If your password expires, you might run into the following issue:
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Look up the user in FRUM
Reset the password
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