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Delivery Partner operators correctly identify wrong addresses scenarios, and close the order with issues using the correct status
Deliver Partner System is sending the correct value for wrong addresses, as defined in Partner's API documentation (At least BK ES and BK PT are guaranteed to send it).
Defining Reduce Delivery Erros KPI
The existing name attribute of the event is an interpolation of the old and new status (${OLD_STATUS}-${NEW_STATUS}), therefore we can create a segment to measure the total number of orders with errors and compare the percentage of them caused by wrong delivery addresses. These are the metrics that can be used:
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