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  • Uber’s pincode will have exactly 4 digits.

  • Uber will use the last 4 digits of the customer phone number as the 4-digit pincode.

  • Uber’s pincode cannot change once generated.

  • Uber will decide whether to require the pincode based on the likelihood of fraud for each order.

  • Uber will make the 4-digit available to Deliverect in 2 ways: (1) as part of the CREATE_DELIVERY response and (2) via webhook.

  • Deliverect will provide that information to RBI via RBI’s Partner API, following RBI’s instructions.

  • In RBI’s website and app, the pincode will only be displayed in the order confirmation page. The pincode will also be included in the email receipt that RBI sends to guests. The pincode will not be displayed to guests through any other RBI channel. This means that RBI will not send the pincode to guests via push notifications, in-app modals, SMS, emails other than the email receipt or any other channel.

  • Uber’s pincode will only be displayed for delivery orders that originate in our platform, and for restaurants that use Uber Direct as a delivery fulfillment provider.

3. Timeline

TBC