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All items within the rule are treated like an ‘OR’ ie: must purchase a coke or a sprite
Can only list items and/or combos here
Cart Requirements Exclusion
Cart must not include the items added in this rule for the benefit to be able to be ordered successfully.
All items within the rule are treated like an ‘OR’ ie: must NOT purchase a coke or a sprite
Can only list items and/or combos here
User Created
User must have been created in the loyalty system within this defined time band to be eligible for the incentive
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User must pay with a given card type / payment method in order to redeem the benefit
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Note |
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: evaluation happens at payment, so you should use this rule sparingly to avoid user frustration so close to the sale. |
Cool Down Period
If user has redeemed this particular incentive in the last n seconds, they are not eligible to redeem again
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ON - on this transaction only
BETWEEN - between your x-y transactions
EVERY - on every multiple transaction
NOTE: Counts total loyalty transactions, not total transactions
Offers only Rules
Stackable
This is set in Earning Calculations. Offer can exist alongside a second, third, fourth (number is set in the configuration) offer(s) in the cart.
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Authentication Required
When Authentication Required rule = false a signed out user can redeem the offer in-store. This does not apply for mobile order, given our app does not allow guests to do a mobile purchase. When Authentication Required rule = true only a signed in user is able to redeem the offer in-store.
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