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At this stage, we will run tests covering mobile and the in-store flows flow directly in the Production environment. We don’t believe that a test in Staging is required, since Technical Test will be performed in Staging already. To do this, we need to:
Identify specific RBI and BK DE users
Enable the Loyalty platform for these users only
Run these test cases: Milestone 3 Testing [Redeem Loyalty Offers7 - Product Test [Rollout]
We recommend scheduling the mobile and in-store testing separately, since in-store testing requires splitting testing across features that can be tested without needing to complete an order (for example: upsells, marketing tiles, personalizd offers) an those that require physical presence in a selected store.
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Each vendor is free to determine the scope of their own technical testing phase. RBI recommends that vendors run at least the test cases documented here. [link required: Toshiba - Production Test [In-Store]
Lab Test
After each vendor confirms that their Technical Test has been successful, we recommend that BK DE tests that the integration works as expected using the Lab environment.
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After the Loyalty content has been created in Staging (rewards and any new offers) these have to be promoted to Production and tested there. This phase should be executed by BK DE (Content Agency) and the RBI QA team, in parallel.
See test cases here: Milestone 1 : Testing [Loyalty Content]- Content Test
Production Test (Online)
In parallel with the migration and integration work, we will run a separate test phase covering the online (iOS, Android, Web) Loyalty flow, i.e. all of the RBI Loyalty platform features that already exist and therefore do not need to wait for software development.
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Identify specific RBI and BK DE users
Enable the Loyalty platform for these users only
Run these test cases: Milestone 2 : - Production Testing [Digital Loyalty FunctionalityOnline]
Production Test (In-Store)
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