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Contents

Table of Contents
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Scenarios

Test Steps

Test Result

Notes

1

The guest signs-in and it is navigating in the app and his phone has the battery level > 30%, so no special offer will be triggered.

  1. User is opens the App, logged in and navigating

  2. User’s device iOS or Android has more than 30% of battery

  3. Special offer is not available on the Offers Page

PASS

2

The guest not signs-in and it is navigating in the app and his phone has the battery level <= 30%

  1. User is opens the App, it not logged in and navigating

  2. User’s device iOS or Android has <= 30% of battery

  3. Special offer will be available on the Offers Page, but when the clicks on the offer, we prompt him to Sign Up/Sign In to redeem the offer when the user is not logged.

PASS

25/10: Akhil Mohammed can you please re-test this scenario and add a video? Thank you (smile)
Akhil: Re-tested and it is PASS

ScreenRecording_10-25-2024 18-18-12_1.MP4

Offer is available for NOT signed In User and User able to navigate to Sign up screen as expected

3

The guest signs-in and it is navigating in the app and his phone has the battery level <= 30%.
The special offer will be available on the Offers Page.

The guest will receive an In-App message or the guest can access directly the Offers Page.

The guest does not redeem the offer.

The guest charges their phone and the offer will disappear from the Offers Page.

  1. User opens the App and navigating

  2. User’s device iOS or Android has <= 30% of battery

  3. User gets the special offer via In-App message via Braze notification (due to latency the user can get the message after some minutes)

  4. When the guest clicks on the message sent by Braze, the Offers Page is opened and the special offer will be available.

  5. User can directly access the Offers Page and the special offer will be available.

  6. User does not redeem the offer

  7. User charges his phone to 100%

  8. The offer will disappear from the Offers Page.

PASS

In-App message are not received. We tested navigating directly to Offers section.

4

The guest signs-in and it is navigating in the app and his phone has the battery level <= 30%.
The special offer will be available on the Offers Page.

The guest will receive an In-App message or the guest can access directly the Offers Page.

The guest redeem the offer.

In the same day, the guest charges his phone to 100% and opens the app again. The special offer will be not show in the app because the guest already redeem the offer in the same day.

  1. User opens the App and navigating

  2. User’s device iOS or Android has <= 30% of battery

  3. User gets the special offer via In-App message via Braze notification (due to latency the user can get the message after some minutes)

  4. When the guest clicks on the message sent by Braze, the Offers Page is opened and the special offer will be available.

  5. User can directly access the Offers Page and the special offer will be available.

  6. User redeem the offer

  7. User charges his battery to 100%

  8. Some hours later, user’s device iOS or Android has <= 30% of battery

  9. User opens the app and the special offer will not triggered twice because he has redeemed the offer the first time it showed

FAIL

ScreenRecording_10-25-2024 17-02-53_1.MP4

File (43)-20241025-111331.jpg

User able to see the offer even after redeem in restaurant.
For Mobile orders continue button is not working at check out screen for STG (Issue exist for all items)

5

The guest signs-in, opens the app, navigating and move to another app.

BK app is running in the background and the battery level is still checking by our app each 10 minutes for iOS and 15 minutes for Android.

The guest has the battery level > 30%, so no local notification will be triggered and no special offer will be available on the Offers Page.

  1. User is logged in, opens the App and navigating and move to another app

  2. BK App is running in the background checking the battery level (each 10min iOS/ 15min Android)

  3. User’s device iOS or Android has more than 30% of battery

  4. Local notification is not triggered

  5. Offer is not available

PASS

7

The guest signs-in, opens the app, navigating and move to another app.

BK app is running in the background and the battery level is still checking by our app each 10 minutes for iOS and 15 minutes for Android.

The guest has the battery level <= 30%.

The local notification will be triggered and when the guest clicks on the notification, we will redirect him to the Offers Page.

The special offer will be available on the Offers Page.

The guest does not redeem the offer.

The guest charges their phone and the offer will disappear from the Offers Page.

  1. User’s device iOS or Android has <= 30% of battery

  2. User receives a local notification

  3. User clicks on the local notification and he is redirecting to the Offers Page

  4. The special offer will be available

  5. User does not redeem the offer

  6. User charges his phone to 100%

  7. The offer will disappear from the Offers Page

FAIL

  • Local notification is not triggered.

  • Offer is not triggered.

8

The guest signs-in, opens the app, navigating and move to another app.

BK app is running in the background and the battery level is still checking by our app each 10 minutes for iOS and 15 minutes for Android.

The guest has the battery level <= 30%.

The local notification will be triggered and when the guest clicks on the notification, we will redirect him to the Offers Page.

The special offer will be available on the Offers Page.

The guest redeem the offer.

In the same day, the guest charges his phone to 100%, the local notification will be not triggered and no special offer will be available on the Offers Page.

  1. User’s device iOS or Android has <= 30% of battery

  2. User receives a local notification

  3. User clicks on the local notification and he is redirecting to the Offers Page

  4. The special offer will be available

  5. User redeem the offer

  6. User charges his battery to 100%

  7. The offer will disappear from the Offers Page

  8. The local notification will be not triggered

  9. Some hours later, user’s device iOS or Android has <= 30% of battery

  10. User receives a local notification

  11. User clicks on the local notification and he is redirecting to the Offers Page

  12. The special offer will not triggered twice because he has redeemed the offer the first time it showed

FAIL

User able to see the offer even after redeem in restaurant.
For Mobile orders continue button is not working at check out screen for STG (Issue exist for all items)

5. Local notification is not triggered - Core FE investigation

Date 12th Nov 2024

After 2 weeks of testing, App Staging and QA, we noticed the background task was not triggered the local notification which means the some how the iOS and Android system is blocking it.

After further investigation from Core FE Team, the binaries and the configuration were reviewed and both of them are correct. There are some system level issues with scheduling the background task
Unfortunately there's not much we can investigate about the system level battery optimizations as mentioned above the risks. The battery optimizations feature on iOS and Android is killing our background job and because of that, the local notification is not triggering and then the offer will be not available.

Date 13th Nov 2024

The background task is running every 5 minutes and we will change the interval to 30min/1 hour to test if the iOS and Android will still keep kill the background task.

Core FE team will change and generate a new App Shell in QA to restart the tests.

https://ionic.io/blog/create-background-tasks-in-ionic-with-capacitor