Does Oracle expose pricing & availability changes via a webhook? Currently Khumbu relies on a daily sync to get that information and update P&A in RBI’s platform.
If yes:
Does the webhook expose the actual DIFF (e.g. items created, updated or deleted with associated PLUs) or only notifies ‘'something changed’'?
Does the webhook do any bundling? For example, are the frequent updates within a short time period (e.g. 1 minute) sent as one update or every single change is published separately?
Is there versioning for the menu available within the webhook or part of a separate API call? (E.g. Version x.y. becoming version x.y+1 after a change)
Status
title
Pricing & availability
P&A sync failure handling: Re-tries and backups
Caching and latency
Status
title
Pricing & availability
Automated POS PLU sync from Oracle to Sanity (RBI CMS):
Possible to have an automated process (e.g. with APIs) without having to export files to upload like done within the Deliverect POS sync capability?
Status
title
Pricing & availability
RBI operates with Cloud Pricing and Availability in its most advanced markets. Is Oracle capable of receiving P&A data, rather than exposing?
Status
title
Pricing & availability
RBI operates with personalized pricing per channel in its most advanced markets (up to 32 price channels). How many pricing tiers can Oracle support?
Status
title
Pricing & availability
RBI operates with Late Night pricing in its most advanced markets, increasing prices during a time interval on specific days. Is Oracle capable of operating with such information (receiving and / or exposing)?
If yes, is there menu versioning/history available?
Status
title
menu structure
Oracle’s standardized way to configure Modifiers
In which Intl markets does this apply to and which markets are left out?
What Modifiers structure is utilized by non adherent markets?
Status
title
menu structure
Definition of each Menu Structure in Oracle and in Sanity. Including:
Step by step tutorial in Oracle
Step by step tutorial in Sanity
Payload example for OI in Oracle Simphony Gen 2
Payload example for Partners API
Status
title
ORDER INJECTION
How to inject Table number for Table Service orders?
Disclose requirements on receipt, KDS
Status
title
ORDER INJECTION
Conditions / requisites to have Oracle build a middleware for Order Injection
Status
title
ORDER INJECTION
Delivery Fee injection. PLU? Any other logic? If PLU, mapped where?
Status
title
ORDER INJECTION
How does Simphony notify our system of canceled orders? Is there a Webhook?
Status
title
ORDER INJECTION
FireOrder webhook. Khumbu does not know if Symphony supports ’suspended’ orders, that is, orders sent with fireOrderInSeconds=null which need to get fired at a later time.
Status
title
ORDER INJECTION
Actionable Feedback for Pricing / Commit errors
Example of current non-actionable feedback: Incorrect side count for Combo Meal Side #2. Expect 1 but found 0
Example of current actionable feedback: 52325 is not a part of combo with id 8763
Q: how do we move towards having only actionable feedback?
Loyalty
Categories:
Status
title
OPERATOR EXPERIENCE
Status
title
menu structure
Status
title
t-log
Status
title
OPERATOR EXPERIENCE
Can we support adding rewards directly from the POS screen after guests have identified themselves?
How can we mitigate fraud risks?
Status
title
menu structure
Rewards Points + Currency
Status
title
menu structure
Rewards % Discount Products
Status
title
t-log
Are you including Loyalty IDs in the T-Log, so our analytics teams can identify the users behind each transaction?
...
Coordinator: Marrara, Jean → Responsible to drive the agenda, ensure we stay on topic and stick to timings.