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Rewards are an item benefit that can be redeemed in exchange for points (and sometimes money + points). Read more about it here: /wiki/spaces/HELP/pages/4921819186 .
Reward with an item
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Oracle documentation: https://docs.oracle.com/en/industries/food-beverage/simphony/19.7/simcg/c_discounts_automatic_discount_rules.htm |
Online
0 Priced reward item - discount it 100%.
discounts have a discount ID.
each offer / reward has a unique discount ID
In Restaurant
0 priced reward item - pre select and offer and reward. discount it 100%.
Next steps:
Send all offer and reward information to Oracle team. Multiple different discounts that can be used (100% discount off, item price substitution)
Talk with TRX team about Rewards with prices + loyalty points (using item price substitution discount)
Have internal discussion and setup a call with Oracle team to validate
Understand if there are any implications to analytics (understanding the difference between offers and rewards)
Reward with an item
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In Oracle, we use a separate combo for reward items so that we can set up a different price (0) vs the single item ALC. Alternatively, we could create a new |
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Reward with an item + premium modifier
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Reward with a combo
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In Oracle, we use a separate combo for reward items so that we can set up a different price (0) vs the single item ALC. Alternatively, we could create a new |
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Oracle can only handle up to 10,000 combos. |
Reward with an item + premium modifier
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Reward with a combo + premium modifier
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Reward with a combo
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Reward with a combo + premium modifier
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Reward with a cart discount
The reward is the cart discount. You use points to buy a discount.
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Reward with a cart discount
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Reward with a product discount
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Reward with a product discount
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Offer Payload Structure
Offers are a discount on the order or item. Can take the form of a discounted bundle, cheaper item, order-level % discount, or order-level $ off. Also known as a “coupon” in some markets. Read more about it here: /wiki/spaces/HELP/pages/4854349911 .
Offer with an item
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As with rewards, Oracle also creates a separate combo for an item offer. |
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Offer Payload Structure
Offers are a discount on the order or item. Can take the form of a discounted bundle, cheaper item, order-level % discount, or order-level $ off. Also known as a “coupon” in some markets. Read more about it here: /wiki/spaces/HELP/pages/4854349911 .
Offer with a combo
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"cart": {
"menuSelections": [
{
"externalReferenceId": "8351", // offer plu
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Offer with a combo
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Offer with a picker
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Offer with a cart discount
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Offer with a cart discount
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Offer with a product discount
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Offer with a product discount
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Reference
NMS guides on how to set up offers and rewards in Sanity for Oracle: /wiki/spaces/MS/pages/4057661622